If you're paying for a service to grade your product, Is should not be "Vague". There should be as little "subjectivity" as possible. It most certainly can be set standards and set checklists to go through. What you see and where you see it. Not difficult, just thorough. And yes, you absolutely deserve to know why the item you sent in for grading got the grade you are going to base the actual value on. If a company wants to pursue "Vague" and "Subjective", this speaks to the overall lack of professionalism. Maybe NOOBS, as you call people, should be listened to. While we are on the subject, the attitude that you WILL accept our judgement, without question, is pretty draconian way to run an evaluation service. My two cents.
