SteliosT

I recently ordered a large and a small shipping kit for comics. The large shipping kit was OK, but the small shipping kit had no comics-related content, but instead had trading card stuff (which I don't collect or need). Other than opening the kit to discover this I have not opened any of the contained items (see image). What can be done about this? Can you ship me a small comic shipping kit? I could return the wrongly shipped kit to your booth at the Burbank Card Show in Ontario, CA (I will also be submitting comic books for grading at that time).

I recently purchased a large shipping kit. In addition to what's listed in the instructions on your web page, the kit contained a number (20 to 40, I didn't count them) of yellow folding holders (see attached image). What are these for? Should they go around the boarded and bagged comics for extra protection? Second question: I am submitting about 25 books, 7 in the Express tier, 7 in the Standard tier, and the rest in the Economy (+Expedite) tier. I will obviously need to use more than one of the 4 "Raw Books Inside" boxes of the Large Shipping Kit. Should I then create separate invoices for the separate tiers, with each going into a different "Raw Books Inside" box? Or should all books be listed on *one* invoice (combining tiers) and the rest of the "Raw Books Inside" contain no invoice? Will *all* "Raw Books Inside" boxes, contained in the large shipping kit outer box, be opened by CGC? Would appreciate a reply as I plan to bring my books to you in a soon-to-occur Los Angeles area convention where you have a booth. Thanks!

I did not actually have to file a claim, since they found my package eventually, but here's what their website says: 3.2 Proof of Value Either the mailer or the addressee must submit acceptable proof to establish the cost or value of the article at the time it was mailed. Proof of value should be submitted electronically or attached to the claim form under 1.5; otherwise, the claim cannot be processed. Other proof may be requested to help determine an accurate value. Examples are: A sales receipt, paid invoice or bill of sale, or statement of value from a reputable dealer. Paid repair bills; if the claim is for partial damage, estimates of repair costs or appraisals from a reputable dealer. Repair costs may not exceed the original purchase price. Receipt or invoice for the costs incurred to buy a surety bond required to reissue a lost item. Receipt or invoice of costs incurred for the reconstruction of nonnegotiable documents. A copy of a credit card statement or other documentation indicating the amount paid. For Internet transactions conducted through a Web-based payment network that offers payment services through a stored value account, provide a computer printout of the online transaction identifying the purchaser and seller, price paid, date of transaction, description of item purchased, and assurance that the transaction status is completed. The printout must clearly identify the Web-based payment network provider through which the Internet transaction was conducted. None of which would be applicable to comic books bought long ago.

What is the safest way to ship books to CGC for grading? I am leery of needing to try and collect insurance on ungraded comics, as "value" will be undoubtedly questioned, so I'd much rather not lose them in shipping. So, is USPS Registered, UPS, or Fedex the best service for NOT losing your shipment of comics to CGC?

I intend to send some fairly valuable comics to be graded, and I am worried about the Post Office or Federal Express losing the package (it *almost* happened in my last submission and the box was only found in their system after three weeks). I intend to fully insure the contents, but the Post Office requires "proof of value" in order to pay the insurance. So--what constitutes proof of value? Almost all my comics were bought in the 70's and 80's searching through stacks at comic stores, and I have no receipts for them (and if I did, the amounts would be minute fractions of current value). As the comics have not yet been graded, I don't have proof from the grading. Would taking pictures of the comics to be submitted for grading constitute proof of value? If so, how much detail would be needed? Front and back covers? Every page? And if not, what is my best option to not have to face the nightmare of losing books potentially worth thousands of dollars, paying insurance and collecting nothing? I'm worried about the trip to CGC for grading--not the return trip. Thanks for any information on the subject.

15.5" by 10" sounds correct, but 33" for height is impossible--did you mean 3.3"? This is the *small* kit, and I'm interested in the outside box. Thank you.

I got one (the 1-10 book size) as part of my new subscription, and used it exactly as per instructions, to mail 6 of my comics to CGC. The post office apparently has *lost* the registered mail (!!!) and I need to provide information for the search, so I would appreciate the exact dimensions of the outside box. I believe the letters FRAGILE are printed in red, is anything else printed? Any info would help. Thanks. I could order another kit, but I don't want to wait till it arrives to file the "missing mail" claim with the post office.