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Joshua C. CS

Administrator
  • Posts

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Everything posted by Joshua C. CS

  1. Hello @Stonemillhobby, I pulled up your submission and saw that your order is processing normally. It looks like there was some recent movement on your submission and that it should be moving to encapsulation soon. Please let me know if you have any additional questions. Thank you!
  2. Hello @kmknees, You are most welcome to submit your cards for a reholder! If we recognize the error with the cards, they will be notated on the label. I have provided a link here that will direct you to our TCG Error Guide to show what errors we currently recognize. Please let me know if you have any additional questions and I will be happy to help. Thank you!
  3. Hello @Kevbo, Unfortunately, only CGC-recognized pedigrees can be added to the label. If you would like to see more information about the current pedigrees we recognize I have provided a link here so you can view it. Since this pedigree is not currently recognized then it would not be notated on the label. We currently do not accept custom labeling text. I am very sorry that we are not able to accommodate this request. Please let me know if you have any additional questions and I will be happy to help. Thank you!
  4. Hello @rasto21585, We are still working on the intake of the large number of submissions we received at LA Comic Con. Not all of the submissions have completed the intake process but as long as you dropped off your submission at our booth you will see it entered into our system very soon. Our normal intake time takes about 7-10 business days but keep in mind for large comic cons it can take up to and in some cases a little longer than 4 weeks due to the high volume of submissions. We appreciate your patience and we are working on getting your submission completed as soon as possible. If you have any other questions please feel free to reach back out to us. Thank you!