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Ddunn1010
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Posts posted by Ddunn1010
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I submitted an economy order to PSA in October 2020 and got it back in April 2021, took about 6.5 months overall so CSG has about 2 months until PSA has caught up to them. CSG opened February 16 and haven’t returned bulk orders they received less than 2 weeks later so regardless of what the actual issue is, they need to be more transparent and tell us what is really going on, in my experience the people waiting will be happy to be patient as long as they KNOW what’s going on but CSG just remains quiet unless you contact customer service…CSG leadership is really dropping the ball here
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My guess is they won’t….unless you submit through one of their “partners” Any thoughts???
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Send it Express. I got my recent Express order back within around a week and a half.
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Since when does CSG grade cards up to 7.25mm thick?? Your website states the following “Soon, CSG will begin accepting submissions of cards up to 7.25 mm thick. An announcement will be made on the CSG website. CSG’s new-to-the-industry stackable holders will also accommodate more sizes of thick cards than any other third-party sports card grading company.”
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On 6/7/2021 at 9:40 PM, Damonb said:
Can anyone tell me exactly when my card will be charged for my submission? Which stage? My sub is in the grading/quality control stage and I can see my sub grades but no email and card hasn’t been charged yet so was just curious as to when I should expect the charge to my account?
If u are in grading/Quality Control and can see your subs then I would call them. They had issues with their CC system and May need your credit card number again, however, just because you pay doesn’t mean you will get your cards back…I paid on April 2 and have had zero movement since
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On 6/4/2021 at 3:35 PM, Steven Dunhill said:
Hi Guys
just got this email from them so thought I would share:
Dear Valued Customer:
CSG has completed part of your submission and will be shipping these completed cards back to you. The remaining cards will be completed and returned to you when the CSG Thick Holder is ready. CSG will cover the cost of the second shipment for the remaining cards.
The CSG Thick Holder is expected to be ready within the next two months. We apologize for the delay.
Have they actually shipped anything to you yet??
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16 hours ago, John Kilian said:
I was told by CSG that the larger holders were expected in the next week or two.
First it was April, then the last week of April, then it became the last week of May, and recently it’s been “coming soon” and in the “coming weeks” but the truth is, they don’t know and are just speculating…
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You have me beat by 10 days…52 card bulk order received March 8…paid in full April 2. They won’t tell me what cards need the larger slabs, just one or more. I asked back in April if I could pay for 2 shipments and get the cards that are already graded back but they turned me down. It appears they are doing that AND paying for the 2nd shipment for people with Economy submissions…
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I specifically asked for this to happen back in April and even said I was willing to pay for both shipments and they turned me down
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2 minutes ago, Tails01 said:
To be fair, your is a unique situation. The vast majority of us are waiting longer-than-expected because of a scarcity of "thick" slabs that are being applied to express orders. And nobody has been up-front about it until this week.
Exactly! The majority of us paid in full over 2 months ago and have 100s to 1000s of dollars held up without anything to show for it. I agree that their customer service is really good but “coming soon” doesn’t mean much after hearing it for 12 weeks. If the higher ups at CSG would just tell everyone what happened and what they know, a lot of people would be a lot more patient….
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I got a response for CSG customer service today that said they plan to receive the larger slabs in “the coming weeks” so they still have no idea…
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I finally just put in the request to have my cards sent back. The email response I got today on the larger cases says they are expecting them in “the coming weeks” so they still have no idea
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A submission I sent to Beckett on July 24, 2020 finally popped today…just waiting on CSG at this point
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23 minutes ago, Theo829 said:
Also take away the Green color !!
I think they should’ve used a primary color like blue but I still really like their slabs
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I know there has to be more than 4 of us…
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I was told my cards were graded on 3/23 and I paid on 4/2 but was told there were a couple of cards that needed the larger slabs and they were hoping to have them by the last week of April. When that didn’t happen, they told me it should be the last week of May and here we are…
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Agreed, I paid on April 2 and am still waiting…
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27 minutes ago, nickdrizzle said:
I don't think they know what can be graded or not graded at the moment... I'm seeing graded F1 refractors on ebay
https://www.ebay.com/itm/373588014921?hash=item56fb94b749:g:rQAAAOSwvpNgp76z
I’m wondering if it depends on the service level. Bulk orders are not getting the bigger slabs but rumors say that some of the more expensive service levels are…
Bulk Orders waiting on Larger Slabs
in Sports Card Grading
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Have they charged your CC yet?