Never mind-I see all this is mute. Its about the money. If the person that submits 25 cards for grading is always but IN front of the guy who submitted 100, then its about the money and not the customer or collector. If your order came in today with 100 cards and mine is not sent until next week, I do have not right to priority service and you deserving to be kicked to the back. Even if your 25 card submission can be done in a quarter of the time of my 100 cards. Repeat business is where money is made, Look at the major graded card submitters on the bay (even though a few of them are try really hard to bring down the graded market by "buying" grades with other companies). If this is their business practice, than this is not the company for me. Please don't lecture me on everyone is doing it this way, that doesn't make it right. I'm not rich, just a regular customer.