Hello everyone,
I recently sent one of my books to CGC for reholdering, and unfortunately, it came back damaged. 😞
I was extremely disappointed to find that it had been damaged during the reholdering process. The grader notes mention a “small, light indent center of front cover,” which was not present when I sent the book in for grading. And it's pretty bad this book was a 9.8 and now drops to 9.4 with this type of damage there's no way it would of received a grade of 9.8 initially and it's not the type of damage that can happen due to a reholdering.
I contacted cgc and was told I would have to send the book in again to be review on how the damage occurred and to be reholder and to be Possibly regraded. I can't believe this is the best way to address this issue.
I take great care of my comics, and it’s frustrating to see them returned in worse condition than when they were sent out.
Has anyone else experienced similar issues with CGC? What steps did you take to address the damage? Any advice on how to proceed would be greatly appreciated.
Thank you for your help.