I sent in 11 of The Maxx ashcans to be graded. When I received them back 10 of them had been graded as qualified and while I'm not a professional grader, I think they received reasonable grades for their condition. One of them came back as a universal grade and was very low. The book looks better than some of the others that were graded in the 7-8 range, but it received a 4.0. CGC's own description of qualified is:
A Qualified label is used by CGC for collectibles that have a significant defect that needs specific description, or to note an unauthenticated signature (one which was not witnessed by CGC). For example, a comic book with a missing coupon that otherwise grades 6.0 will receive a Qualified grade, avoiding a considerably lower grade. CGC would give this book a Qualified grade of 6.0 and a Label Text notation “COUPON MISSING FROM PAGE 10, DOES NOT AFFECT STORY.” Or, if the book is signed on the cover it may be noted as “NAME WRITTEN ON COVER IN MARKER.”
I reached out to CGC to ask about it, and if they would regrade it as qualified. Their response was simply that it is up to the grader to decide to how to grade it. Even if someone is not familiar with the ashcans, knowing that all of them were signed and numbered, it is clear that there is a signature and number, not some random marks. Along with that, 10 others in the same box that was sent in were graded as qualified. I'm not sure why they would even have a qualified category if their graders can just choose not to use it if they don't want to. It's a bit frustrating to have just one come back like this after spending the money for a professional service.
Has anyone else experienced this with the ashcans, or with any comic that was signed but not witnessed by CGC? Did you send it back in and get it graded as qualified? If so, did you leave it in the holder when you sent it back in, or did you remove it and send it back in? Would putting a note in the box asking for a qualified grade help?