Criticism? Sure. Doesn't mean it isn't trivial criticism. (Just to be obvious, this is me and my opinion).
Doesn't hurt to have the discussion.
Your logic does not function like my logic.
I'm more concerned about their cases being done right, which has prevented me from shipping them any comics for a long time. I'm not going to consider them to have failed in some regard because their forum has a few nails sticking out of the wall.
I don't have the delays you mention, though I don't use search that often. That's a database issue and exactly the sort of problem they should resolve. Whether it's a trivial or non-trivial problem, or one somewhere in between, I don't know. Maybe they find that the cost doesn't warrant it? I dunno, but in my opinion, of the complaints lobbied here, this one merits the most attention.