Sent a good number of comics to be pressed by a well-known pressing company. Things were going great until I had to inquire about a Signature Series book that the pressing company owner said would be subbed under his account. That was fine, but communication started to get spotty as I had to constantly ask for status updates and tracking numbers after weeks of no information.
On Sept. 7th, I asked whether the pressing company had received the book back from CGC. I received a response and a grade. Three weeks later, having been given no other information and routinely checking my PO box, I asked for a tracking number. I was then given a tracking number and dollar amounts for grading and postage. I promptly paid as soon as I received that email.
After checking the post office box numerous times, I went back to the tracking number to see that it was shipped to the wrong address and had been received in another city. I discovered this on October 12th. I emailed and was told, the next day, that the owner had found the book, and it was being sent back. Since then, I have not been able to get a response for tracking number or whether the book was even received by the owner from the wrong address. I sent another email on the 25th of October and then on the 29th. Today, I sent another email asking for some confirmation.
What is my recourse at this point? This book is a client's, and I am getting stressed out trying to get his expensive book back to him.