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Thatman

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  1. Thatman
    I understand CGC has a loss of traceable invoices after 8 months due to a rule in place on the submission search. Why doesn't CGC extend the time frame for searching the status of an invoice that has combined services, like pressing, etc? It's unfair to the customer to "ghost" them while being extremely patient with the long period needed to complete their purchased order. This seems like a technical issue or rule created before lengthening the wait time of clients for up to a year. I'm just curious in this is about and why stress the customers out with "vanishing" invoices?
  2. Thatman
    yes..me too