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Q. Vu

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  1. They said it violated their feedback policy. He claimed he shipped my book to somebody in California and trying to get it back. PayPal gave him 2 weeks to response to the dispute but he failed to respond so he tried to appeal and PayPal denied it. You're better off filing a dispute. Update: I left negative feedback, it was removed in minutes. I called eBay to ask what my violation was -- eBay: We're sorry, there was no violation, the feedback was mistakenly removed. The representative who made the mistake will receive additional training. me: can the feedback be re-posted? or can i post another? eBay: No, and no, sorry. But we'll make a report of this. me: What was the reason recorded for pulling the feedback? eBay: The seller isoldgrit requested feedback removal on the basis that a full refund was issued. me: He shipped an empty box, and to an address different than mine. I'd like to be notified with the findings of your investigation, is that possible? eBay: No, sorry, but we'll investigate and take proper action. -- I'm not sure if that even has any real meaning. But PhoKing, I would advise at least calling eBay to request an investigation. sellers like isoldgrit are such a poison to the safe marketplace environment created by the honest sellers out there.
  2. A dispute is underway. I'll avoid using curses in my feedback and hope that ebay doesn't take his side, as in the case with PhoKing. I looked up eBay's defect removal policy -- http://pages.ebay.com/help/policies/defect-removal.html#how Looks pretty tight-knit, but there's some ambiguity that could be exploitable weaknesses. Anyway, thanks gents, i'll just continue calling ebay and hopefully reach the right departments to get as much info as I can.
  3. eBay removed the feedback you left? Did they give you a reason? seller isoldgrit sent and empty box to me, too. been dealing with this guy's empty promises for 7 weeks and wondering how such a negligent seller could have good feedback. to hear that ebay deleted your feedback is very discouraging. if you have any advice, please share.