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hsquad71

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About hsquad71

  • Birthday 04/09/1981

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  • Occupation
    Windows System Administrator
  • Location
    Long Island, NY

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  1. Just finished reading this thread. I have been buying from them since August of 2016, and spend about $3000/year on my various subscriptions. I Mylite2/Full Back my books and cannot remember the last time I received a book with an imperfection from them. I get them with the rubber band, but it has yet to cause me any issues. Books come well packaged, and always arrive around the same time each month. My only gripe, and the reason I am considering a new service, is their customer service. I usually get a response from Carrie (who is always helpful), but it can be days before I get a response, and if I have a follow-up question... several more days. Them not having a phone number, or being responsive in general to queries can be frustrating. I stay because I get a great discount, my books arrive on time and in perfect condition, and they come pre-bagged boarded in the Mylar & full backs. I haven't been able to find a comparable service that offers a similar discount, the option to choose those bags/boards, & has attentive customer service. If anyone has any suggestions for alternatives, I'd appreciate the suggestions. I'm not desperate to leave, but if I could match what I currently get with the added bonus of responsive customer support, I'd definitely have to consider a move. Thanks all!
  2. How do you tell the difference between the 1st and 2nd printing of both Issue #1 & #2? Thanks in advance!