Came here to chime in.
I pre-ordered the ASM #25 Stanley Lau/Artgerm variant, which I had found out about from Lau himself via his Facebook page announcing the exclusive variant. Being referred from the artist himself, I didn't think anything of it despite the site itself looking kinda sketchy from a design standpoint. I also ordered the Venom Vol. 3 #4 Del Otto variant (can't remember if it was a pre-order at the time or not, probably was though). This was back in early Feb. I know the ASM variant wasn't scheduled for release until March so I knew it was going to be a wait. However, its now middle of April and I haven't gotten any shipment or any e-mail regarding shipment. I was curious to its status so I've e-mailed and called a couple times now just to get an update and nothing. I've called both the number provided in the original e-mail and both the number provided on their site's contact page. Both are Google numbers, the one from the site didn't even ring and both had me going to a voicemail. I've also messaged them through their Facebook page and have yet to receive any kind of response.
I'm not sure what to do now, I'm going to call a few more times but I'm giving them till the end of the week otherwise I might have to dispute the charge with my bank. I'll update if anything happens.
At worst, I'm only out about $50, but this is poor business practice and customer service on their end. Like a few others here, I wouldn't even bother with them if the book I wanted wasn't an exclusive only available through them.
