Watch out for buyer "nancyo9361". The following took place over a 24-hour period last weekend: I had listed (BuyItNow) a run of 10¢ GA Walt Disney's Comics and Stories. My listings are very detailed about the grades, with crisp clear photos. The grades are shown in the Seller Notes and also the Item Description. Very visible. In this case we're talking about 9 issues that range from 2.0 GD to 6.0 FN.
My phone went "cha-ching" and I saw the lot had been purchased and paid for, with a cryptic note from the buyer that said "some of these are not in good condition". I wasn't sure what that meant but was very sure of the grades I gave them, so I just replied "thanks for your purchase, I'll get them in the mail ASAP."
I woke up the next day to another message from the buyer: "Thanks, I hope they are in fine or better condition". Curiouser and curiouser. So I replied with a lengthy explanation of the grades of the books, urged the buyer to take another look at the item description, assured her that I have a return policy in place, and asked her to let me know of any other questions or concerns.
She then replied that she was "buying them for resale and need them to be 8.0 or better. It was hard to tell from the pictures. I didn't see your grades." So I suggested we cancel the order.
Argh.