Rick & Cece

This is Rick from SAMCO1. We have sold millions of dollars in Silver Age Marvel Comics since 1969. As anyone can see from our eBay feedback we have VERY satisfied buyers, virtually always maintaining 100% feedback. If baffles me to see people who whine and complain about any purchases when we offer a better than 100% moneyback guarantee. Some of these thread comments about this being a 10-year-old thread, but It doesn't matter to me if you bought a book 20 years ago, if you don't like it and if it's still in the same condition I'll refund your money. We have sold over 125,000 silver age marvels including over 15 Spidey 1s, a dozen FF1, and scores of JIM 83, ST110, X-MEN 1, AVENGERS 1, DD1, AF15, and so on. I read through these comments and I can remember the transaction of a few of people that made posts from the books they describe they bought, and there is a bit of either stretching of the truth or certain points they 'conveniently' left out. They have forgotten that some of the books HAD disclosed restoration, but they failed to read it in the auction page. Or I may have said a book "looks" a certain grade, but the description explained why we gave it a 'lower' grade. But regardless, if ANYONE EVER purchases a book and for ANY reasons, NO questions asked, I have always been willing to offer a full refund; we have always done that on eBay since 1998. If there was something undisclosed, or you are unhappy or you changed your mind or we missed something, return it for a full refund, and it affected the grade, more than one half of a grade, if slabbed, we offered a full refund and shipping and $25 cash and then future credit or free stuff on top of that. So rather than being like whiny little children, who just want to complain, try being an adult and fix a problem and move on, it would behoove you to benefit from our guarantee. My livelihood is based on having happy customers, but I can see that many of the posters on this thread are bent on slamming our reputation. Don't you understand? If you EVER had a problem with a book we sold, rather than complaining about it, contact me and I'll fix your problem to your satisfaction or refund your money including shipping both ways and I don't care if you bought my book 20 years ago. We purchased many collections and do our best to go through books that are listed on eBay for defects and restoration detection. When we have large 500+ auctions, it's possible to miss something. That's why we guarantee it. my feedback reports many people saying the grade is much higher than what we had listed What gets me is the people that make comments where they said "I think" SAMCO1 did this or that, and I know for a fact they are making it up. And for anyone that received a book that had a problem, or was over graded or had undisclosed restoration, or claim they 'never' received a book purchased from us, it is ludicrous to say we did nothing, when even Ebay and Paypal offers a guarantee to protect you, even though our guarantee is much better, I can honestly say that anyone who has complained in this post has not tried to fix the problem or tried calling me. My phone number is always listed on every purchase. Rather than being a happy customer, some people carry such a 'chip on their shoulder', they want to portray themselves as a 'poor victim' when the opportunity arises. It must make them feel superior when they can complain and trample on the reputation of someone else. It baffles me of the folly of people who would WANT to be a 'bitter buyer' that says "never will buy again" instead of a satisfied collector. I challenge anyone that has made a negative comment about SAMCO1, to call me and explain why they did not choose a positive resolution to any problem they could have had. We offer the best guarantee around. If you're going to write something negative about us, at least be MAN enough to call me and explain why you did not allow us to fix your problem. We are not just a reputable seller, we are the BEST there is. My eBay feedback speaks for itself. All those old comments that said "I don't know how SAMCO1 gets such high feedback?" It is because we earned it.

This is Rick from SAMCO1. If ever, there has been a time that a buyer has a concern over any book they have bought from us, we ALWAYS are willing to accept a return for a refund. To my knowledge, there has never been a time that a person purchased any item from us, that if they claimed they did not receive it, we would not issue a refund their money. I honestly can say that I know of No incident EVER, where a person said that they did not receive their item after they paid for it where we would or did not refund them. I can however, recall once that a person left a negative feedback because they claimed they never got an item, but I was never contacted about it... To be sure everyone understands.. 1. Any book, for any reason can be returned for a full refund, at any time, no questions asked. It doesn't matter when you bought it. The only thing is that you need to return it in the same condition you received it in. If any book was to have any non-disclosed restoration, we are more than willing to 1. Refund your money; 2. refund your initial shipping; 3. refund your return shipping. 2. And if something was seriously overlooked, we will even give you future auction credit. Any reasonable person that has bought from me knows that I will do anything to make a customer happy. All you have to do is read my auction page and see that I honestly will do what I can to make EVERY transaction 5 star. I try to maintain a 100% feedback rating with eBay as a Top Rated Seller, and that is something that is not easy to do. If any of the previous posters want, if they 'really' have an item that they purchased from us and are not satisfied for any reason, and it doesn't matter how long ago it was purchased, I am happy to accept any return. I never have put a time limit on accepting a return from anyone for any reason, including 'mommy says I can't have it'. If you see my eBay feedback you can see that I have VERY satisfied customers. Anyone that posts here that claims to have had a bad experience, can only be because we were never contacted to fix any unknown problem. My personal phone number is on all of my auction pages. We have never knowingly tried to shaft anyone. If we have ever failed to meet a buyer's expectation, we will do whatever we can to fix it.... How hard is that to understand? I guess I am just at a loss as to why anyone would say bad things about us when we are so willing to do ANYTHING to fix ANY problem if it arises? We have had over 50,000 eBay transactions for just Silver and Golden Age comic books since 2001. And yet, a few disgruntled people, who apparently have NEVER contacted us about their 'problem'... I can say this because I cannot recall any incident whereby if there was a problem out of the 50,000+ transactions we have had, that we were contacted and we did not try to fix it to the buyers happiness. I would also say that if you have had an experience you are not happy with, whether or not you have really actually every contacted me about it, I don't care WHEN it was, if you want to return something or think we didn't handle your situation right, email or call me. I WILL fix it to your satisfaction. Posting negative comments without allowing us the chance to fix it is really not a smart thing to do when we have always been willing to give 125% back. But I am not a mind reader; If you have a problem we need to know about it rather than find out because someone wrote a negative post. Our email and phone number is ALWAYS on our auction page. We will fix any reasonable problem you have, I GUARANTEE it, you just have to contact us and let us know about it, not by posting negative comments.