SweetSue

15 hours ago, october said:

An example of a payout from shipping damage? I posted my example on the last page. I sold a book on eBay, it was ruined in transit, they cut a check after I showed documentation of the sale price and pictures of the damage. 

Or are you talking about a fire/flood/theft example? I've read of a few theft claims on the boards, but I don't think I've heard of any fire/flood examples. 

My friend got paid quickly after supplying what the buyer paid, received (pictures of the ruined item), and their shipping signature as required for delivery. Yet before, during, and after receiving the check, CI never mentioned her getting the ruined item back from the buyer. She's fine with it but was curious if she should call them and ask if they now want it. It was a one of a kind item and valued at something like 15 or 16k I think. When I saw the photos the buyer sent her it looked like the shipping company had an Elephant dance on it, it was sad. Everyone is telling her if they never asked for it during the process, (I guess after seeing how messed up it got in shipping pretty much destroyed and not repairable per the photos and the receiver freaking out) they don't or would have told her. I have no idea, but was curious what the experience was with people who have used them before.

1 hour ago, Deadpoolica said:

I'm assuming this was insured thru the carrier right? If so, they hardly ever ask for the damaged item...they consider it damaged & worthless/not worth the time  

It was insured by C.Insure for under 30k, (but was still an expensive item). Horrible it was so ruined. They obviously required photos, receipts, and signature proof etc. I was just surprised they didn't mention sending back, though I'm not sure what they would have done with it anyway .

Anyone?

On 3/12/2018 at 2:09 PM, october said:

I have. 

A $500 slab I sold on eBay was destroyed in shipping. They asked for proof of damage, proof of the sale, and the signature confirmation on the shipment. I sent all three and they cut a check right away.  

Quick question. Friend of mine had an expensive item destroyed in shipping she sent to someone who bought it and like you said, she sent them photos, invoice, and Sig confirmation from the buyer/receiver. She got the check within 10 days to pay the buyer/receiver yet CI

never asked her or the buyer for the item back. Is that the norm, or is that because the item is considered unrepairable?

On 3/12/2018 at 2:09 PM, october said:

I have. 

A $500 slab I sold on eBay was destroyed in shipping. They asked for proof of damage, proof of the sale, and the signature confirmation on the shipment. I sent all three and they cut a check right away.  

Quick question. Friend of mine had an expensive item destroyed in shipping she sent to someone who bought it and like you said, she sent them photos, invoice, and Sig confirmation from the buyer/receiver. She got the check within 10 days to pay the buyer/receiver yet theory never asked her or the buyer for the item back. Is that the norm, or is that because the item is considered unrepairable?