Manuel1723

Does CSG have an option for grading Booklet Cards?

I’m hoping to see them at a Tampa or Orando Show since I’m from Florida and they’re based in Florida too. I love the slabs and believe it will start catching up. 

It does add to the value if you get perfect 10s. But besides that, some people just like to see what each aspect graded at, all my cards have been with sub grades.

Hello, 

Does a CGC, or CSG phone app exist? Or maybe potentially in the future? It would be nice to have an app to check the forums and to also check on the submissions in the account. 

10 minutes ago, Brandon Melnick said:

These people are the definition of "Bad at what we do" It's the new American way. Being horrible at what you do. CSG ARE RHE POSTERBOYS.

They have been completely unable to manage incoming submissions. And deliver anything close to what they sold us. 

I sent CSG 16 different submissions in April and May. These submissions were mostly bulk value submissions at $8 per card with a 60 business day "estimated" turnaround time. However 3 were Standard submissions at $25 per card and had an "estimated" turnaround time of 30 days. 

Fast forward 70 business days...

I have yet to have a single submission graded by these incompetent A holes. They refuse to acknowledge that they messed up and furthermore refuse to take responsibility and act accordingly. 

EACH OF MY 16 SUBMISSIONS IS NOW AT LEAST 20 DAYS OVER THEIR OWN ESTIMATED TURNAROUND TIME.

My 3 Standard submissions are all over DOUBLE their estimated turnaround times and 2 of the 3 have not even been entered into their system. This tells me its only going to get closer to a 3x or 4x turnaround time multiplier for those! So I'm looking at a minimum 75 business day turnaround time for submissions I'm forced to pay $25 a card on and that was sold to me as a 30 day turnaround time. 

Today, sick of being taken advantage of and hearing excuses from them about how horrible they are at what they do, I called customer service and ensured I spoke to supervisor. I explained how 2-4x multipliers on 30 day submissions is not acceptable and I felt like they should only charge me the bulk value pricing that they actually are delivering.

I was told that this is what is basically, and just to deal with it and that they would not be offering any credit or cancelations for orders they have already received. It didn't matter that their 30 business day estimate has already turned in to 75 days and I'm looking at over 100 days for the 2 submissions that haven't even been opened yet... 

These people are hopelessly incompetent and refuse to do right by their customers. In short, they won't be in business long. I would advise you to stay away from this company as they are:

A) Horrible at what they do

B) Hopelessly incompetent at running a business 

C) Have absolutely no problem screwing over their customers 

D) Have a very short life trajectory as a company so the slabs will be worthless in a couple of years. 

jeez 

20 hours ago, CardCollector77 said:

I have a 7 card Standard order delivered 4/29 that has yet to be received and I haven't been contacted or billed.  At the time of delivery Standard was 32 business days, I'm currently at 53 business days so no way they start the clock when delivered. They tell everyone in the forums it starts when delivered but this just isn't true. 

I sent two cards that got delivered on April 29 and were officially logged into the system and are in the grading stage as of July 1st. I got billed on July 11. It was a standard order and I didn’t put ST on any sides so I’m not sure how I got lucky. 

Hello, 

in regards to the new thick cases announcement. In the announcement post it lists some sets that thick cases can apply to, I have some basketball cards from Panini Impeccable and Panini Noir that I didn’t see listed in the post and I wanted to know if those can be graded with these new cases too. 

I got a card I want to send through express but this scares me

If I were to send cards in to grading through the Express or Walkthrough tier, would I write out that tier on the outside of the package for it to be identifiable? Or is there another method you use to identify it?

In regards to crossovers from other slabs to CSG, do you accept WCG slabs for crossovers?

I meant manually write in the Form, not the forum.

Hello,

Recently, I pulled some cards out of packs that I would like to get graded. One of them is a thicker autograph card that I believe can't be graded yet, but just wanted to confirm. The other two are from the new NFL Select set the NBA Prizm set. Since they are new, they don't appear on the submission form of sets so I just wanted to confirm if I manually write the set and number on the forum. Thanks for the help you can provide. I've attached images so you can see what I'm referring to. 

Hello,

I am considering sending a handful of cards for grading, maybe around 3-5. This being my first time I wanted to ask what was the recommended Service I should choose and how I would go about doing so. I don't mind waiting for turnaround either. Thank you for your help in advance.