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HGuy

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  1. HGuy

    Online payments?

    HGuy posted a topic in Ask CGC

    I recently spoke with a CGC Customer Service rep who said my graded comics were being held up by an outstanding payment. Recommended I check my spam folder, etc. I asked her if there was an easy online payment link on the website. She said they just added one a few weeks ago (this conversation was in mid-July, ). She said the link should be found under the SUBMISSIONS topic on the website. I looked. Not there. The only online payment links I found were to upgrade my account. That was it. No option to pay outstanding fees, etc. online. I can print and send in the statement with my handwritten card info, but for a company to require customers to pay that way in 2022 is idiotic. WHERE IS THE ONLINE PAYMENT LINK? I will pay CGC more easily and quickly that way. Please advise.