I have called once a week since first week in April to get an update about my TMNT books that were received 12/28/20.
Beginning of conversation is always, well you know we received so many submissions and Kevin left without finishing and we had to organize a follow up.
Second part of conversation, oh your books are in quality control, but it looks like they have been there awhile.
Last part of conversation, oh yes, I will contact the people on the floor and get you an update and personally send you an email as soon as they find out why your books are not moving.
Never got a single response. I tell the rep on phone that, oh? Who did you speak with? Well, I will indeed email you......nope. nothing.
Where are my books?
