Took me 9 hours to get in 24 cards and then the page went blank... Wasn't able to submit anything and wound up wasting a huge amount of time. Not to mention, several of my friends were also unable to submit, and another one of my friends, who had spent days preparing a submission, had his cart deleted upon trying to check out earlier today due to the errors. You would think that the director of product development would have a bit more sympathy for his customers and not just lash back by making it seem like we should be grateful we got the announcement at all. The announcement is useless if the site doesn't even function. I know these past few days you guys have probably been overwhelmed by people trying to submit, but try to see it from the perspective of your customers for a moment. We bought your memberships. We spent the time to try to properly prepare submission forms through all these errors. And what are we met with? A cold hearted response.
