Wyatt Love

Bulk 72 Cards Received 12/17/20 Scheduled for Grading 4/9/21 Grading/ Quality Control 4/21/21

My bulk from 12/17 has been scheduled for grading since Friday the 9th and has not changed as of the 20th.

Bulk - 72 Cards Received 12/17/20 ("Current turnaround" when received = 30 working days) Scheduled for grading 4/9/21 (actual TAT = 85+ working days) Finally! Super happy this is finally scheduled for grading, but there is something that I must say. I understand they are doing their best, the market for graded cards in unprecedented, and they are new to the 'card' grading scene, I get it I get it, so all is forgiven and I am happy to continue working with CGC. However, I kind of feel like I was somewhat misled here. Yes there is a disclaimer that TATs are estimates and not guarantees, and yes bulk orders are the least prioritized, but lets be honest with ourselves, 85+ working days compared to 30 is not too good of an "estimate" to put it mildly, and the TAT isn't complete until the entire process is complete so I still have some more time. This post is not meant to be hostile, but to give everyone a little more transparency as to how this process will play out for them, and also to generate a conversation with some constructive suggestions as to how CGC might go about fixing this problem so their customers do not feel misled when TATs jump up 3x after sending their cards in. The only real suggestion I can come up with is to have an entirely separate staff for each grading tier to be more precise with TATs. That is probably not feasible, so at the very least spruce up that disclaimer so we all know what to expect here. That all I got, so more suggestions are appreciated. Thanks.

Bulk Received 12/17/20 - 72 Cards Approximate turnaround time when received (30 days) Status as of 4/6/21....Received Bulk Received 2/2/21 - 102 Cards Approximate turnaround time when received (50 days) Status as of 4/6/21....Received Bulk Received 2/15/21 - 130 Cards Approximate turnaround time when received (60 days) Status as of 4/6/21....Received I understand that they are doing their best, but 110+ days compared to 30, 50, & 60 is not approximate.

72 Card Bulk Received 12/17/20 Approximate turnaround time when received (30 days) Still received on 4/6/21...