KEVIN WRIGHT

I see that but I think it is unreasonable for them to ghost me when I've been a customer for 7 years. Or instead of cancelling the order they could have reached out to me. I am actually learning about forex hedges in my program right now so I totally get that they are responsible for refunding me the USD amount, but it really feels especially considering how good of a customer I have been for them. The reason for posting this is in the hopes that they reach out to me with some kind of explanation for what happened. It wasn't much in foreign exchange but it would go a long way for them to pour a little oil on troubled waters. So I appreciate you responding as I hope they can reach out and maybe try to make a remedy.

I have never had such a bad customer service interaction. I purchased a X-Men 101 and a strange tales annual 2, upon receiving my purchase invoice I realized that the X-Men 101 was out of stock. When I received the "shipped notification it had looked like it shipped without the X-Men 101 despite me paying full price for both books. I emailed them and they said that they caught the mistake and would be refunding me, no explanation as to why this had happened or an apology, but nevertheless I was glad it hadn't shipped without the reason i made the order (X-Men 101). But upon receiving the refund I noticed that the amount was for less than the amount I had purchased the books for, this was due to the foreign exchange difference. So I emailed them again, asking to be made whole, as the mistake, whatever it was, was made by them. They did not respond and after 15 more emails they did not respond, I have been a customer for 7 years and I thought they were consummate professionals, but upon further inspection of their website I noticed a pattern of consignment books being "sold" then being reposted for triple the price. I am dumbfounded, has anyone else had this experience? If anyone from MyComicShop cares to reach out I am happy to chat, but this has been absolutely dreadful and I am quite shocked at how poorly everyone from their customer service team has handled this. Attached are some photos of the same books being reposted. If you want to verify this: Search up the book, add it to your want list, go to "new listings", filter the search engine by "only on my want list and view that they have reposted books (Thor 112, X-Men 101, Strange Tales Annual 2)