EDIT: CGC says label was swapped, returned it and was able to get book back with the correct label
Has anyone had their submission swapped with someone else's before?
Recently sent in a 9.8 for the now-cancelled George Perez signing. I received back a 9.6.
At first I thought maybe it was graded down, but I noticed it had a custom label which I didn't request, and also the certification number did not match what I had sent in.
I sent in #3866595021 9.8 Graded 09/14/2021
I received #1448498005 9.6 Graded 09/28/2017
I have contacted CGC via email on Saturday, no response yet. Not sure what can be done to rectify this if the comic I submitted was already sent out to another person.