Dzen90

I tried getting ahold of them after work and they were closed. I work until 5:30 and live in Arizona. I sent an email 2 days ago with all the info and included the packing slip pdf with markups showing the duplicates. I paid for a premium membership the other month and just found out that my $150 grading fee credit will basically get cut in half because of the grading fee increase happening in like a day. So that made this way more stressful for me now. Order Confirmation #: CGC7646683907

Hello, I've spent a few weeks geting a bulk submission entered online. The online form is super buggy for me but last night I changed two cards from the Express grading tier to the bulk tier so that I had 50 cards total. After placing the order last night I just came home from work and started getting the packaging ready and noticed that I was charged for duplicates of cards that I never entered into the submission form. It's not that the quantity of the card entry changed to '2', it just shows a totallly separate entry for the same card now. I'm assuming it bugged out when changing the grading tiers. This is my first submission after paying for the membership that includes about $150 of credits. I don't know how to get this fixed. I can provide the order details if necessary, I didn't want to provide private info on this forum post.