GHFoster

Probably not an error. I would think the algorithm has consideration for how others of the same cards grade. Those mews have god awful centering normally. Maybe with that in mind, an 8 for centering isn’t that bad, and the other 9 and 9.5 are weighed heavier.

Then let us cancel our orders, Paul.

CGC in their most recent wave of updates added this to the turnaround page: “Orders cannot be changed or cancelled once they have been delivered to our facility.“ This contradicts what has been up for months, saying orders can be changed for $15 per submission form and so on. I’ve been interested in upgrading my order from standard to express, but I’ve been waiting because to CGC my order number doesn’t exist apparently. I’ve been waiting 31 *business* days for my order to show up in the system so I can change it. But now CGC says I can’t. I emailed asking if I could be grandfathered in because the entire time my package has been waiting to be open I’ve had the right to modify my order just couldn’t actually use it due to problems on CGC’s side, not mine. It’s like you’re double punishing the customer. Problems with CGC mean I can’t even maintain a standard level of quality even if I wanted to pay more. Now my cards are hostage. Here’s the reply: “Thank you for your email. Unfortunately, changes are no longer allowed on orders already submitted. I am sorry that we cannot accommodate your request. Due to the extremely high volume of mail coming in, it is no longer possible for us to divert valuable resources into locating and pulling orders already in house to make changes.” I really don’t get this. I had five cards total, two submission forms. $30 fees + $15 extra per card for old pricing and but now $40 per card. A minimum of $105 or $230 is worth it to “divert valuable resources” to change the submission when its opened. I gave the email rep my submission number. Why is it not possible to flag an order in the system to be changed when it gets entered in? Customer service rep earmarks an order, another rep opens the order and fills in the info, earmark gets added to order now in system. I have to worry about my end and where I’ll be getting my cards returned to. To be frank, I’m moving in a few months, and the fluidity of CGC returns makes it difficult to make it work on my end. I just want to PAY YOU GUYS EXTRA MONEY TO MAKE IT WORK, but now you’re saying no. My other option is to outright cancel, but once again you’re saying no. Now I’m almost 100% not going to be living in the same place my order is supposed to be returned to, just creating more headaches for CGC later when trying to get the cards back to the right spot. I honestly just want to cancel my order now. If a mod here or anything can make that happen, please let me know.

Did the website change saying we can’t alter, i.e. upgrade to higher tier, our orders once they’ve been delivered? I’ve been waiting over a month for my delivered order to be processed and decided weeks ago to upgrade it from standard to express. What’s up CGC?

“That's a USPS feature. ” You provided inaccurate information the entire time and condescend by acting like OP is a fool, for instance with your face palm emoji. OP had a legit question, you gave a bum answer, and then act like you were in the right. It’s not worth arguing with a fool, especially one who just edits his comments when he lacks a leg to stand on.

You are being super unhelpful. OP is talking about a feature on CGC’s website, which is redundant because it is intended to tell you when you package was delivered and in the hands of CGC, but essentially functions the same as when the packaged is received or processed by CGC. The feature isn’t working as intended, supposed to be an assurance the package was successfully delivered, not that it has been opened and the process has begun. I don’t know why you would reply if you don’t know what you’re taking about, and then proceed to condescend. The correct response is, yep it’s unfortunate but know your cards are safe in the hands of CGC and will eventually be processed. They are experiencing huge delays right now and an unfathomable amount of packages. They’re doing their best and will eventually update you, though it’s looking like it may take longer than five weeks right now. Stay patient and good luck with your grades.

Damn I thought my cards delivered 3/22 had been a while. Really hope they get received soon, it’s been over a month for both of us. I WANT to upgrade to express but can’t until they’re entered.

Likely a micro crease and all the grades are justified. No error. If it was seriously off center, it would get a designation. You probably missed something on the surface.