Vicki101

On 4/20/2022 at 1:15 PM, CGC Mike said:

PM me your customer id number and submission number, and I will find out the status of your order.

Mike

 

hi mike ive pm'ed you 

thanks 

vicki 

hi all ive still had no luck with my comics, my subscription to CGC is due to run out soon its been that long.....surely they must of caught up with the backlog by now?

On 2/22/2022 at 6:51 PM, Transplant said:

I think people missed this part.  Sounds like you submitted for an in house signing.  If so, 10 months TAT even with pressing is way outside the norm.  Call.

Thanks for picking up on this as someone else has mentioned that the signing was performed in august which would bring it down to 7 months? is this still outside the norm? 

hi all thanks for the reply's and answers (not sure how you got sidetracked to argue about 'the other guys') but anyhow my plan will be to ring them, in reply the comments about patience and waiting im totally fine with the year wait i understood when i sent the comics that id have a wait on my hands my problem is with lack of communication i have no idea how there getting on, did it get signed?' has it been pressed? have they even looked at them? i have no idea that's my problem. Sending emails and social media messages that are just ignored doesn't really help either like comic quant mentioned its just just nice/helpful to know where there up to. 

On 2/22/2022 at 2:07 PM, comicquant said:

I've experienced the same when it comes to customer service ignoring emails so you need to call them.  If you get them on the phone you'll get answers.  I sent books in early June which haven't had their status updated yet.  I'm expecting them to take up to a year to get back.  

thanks for the reply im half glad that someone else has experienced what i have! I will give calling them a go and see if i get anywhere thankyou for your help!  cant believe they just ignore emails especially when im just asking for an update and not kicking about the time taken!

hi guys

So 10 months ago i sent two ASM 361's to be signed and Marc Bagley and pressed at CGC. After about 3 months of checking to see if my comics where received by CGC i decided to email and ask as using my order number/tracking number wasn't producing any results, after speaking via email to a customer service agent they assured my my package had been received and was in processing. so I left it for a good couple of months and kept using my order code to see if there where any updates again nothing came up on my members page but knowing how busy CGC has been I decided to just let the process happen and hope they were getting on with it. 

Fast forward to now and I emailed to ask where my comics are up too (still no update on the website) to be to told that submission has not been processed? which im not quite sure what that means? and now since then I've been ignored by the customer service person on email and have been left on read on the CGC Facebook chat  

im just trying to see where my comics are up too and if there even in possession of the comics?

sorry in advance if I've asked this question on the wrong topic/board 

Thanks in advance for any help!!   

I never had a option for walkthrough? I'm going a signed submission with mark bagley so does that effect things like shipping and the walkthrough option? 

Thanks for the help guys using that window bag link to do my comics now:) 

hi all 

sorry if I've done this wrong or its in the wrong section i do apologise this is my first time posting in any type of forum.

so I'm submitting two ASM #361s to CGC for the mark Bagley signing event, I've filled out my form and selected the shipping, the only choice i was given was FEDX economy which only insures for $100 which I don't thinks suitable for my books is there a way to change this? also can i send my comics to cgc any way i like or do i have to use FEDX? if not any body from the UK have any recommendations for a good shipping company to use i was thinking royal mail but any other options would be helpful!

also any quick tips for bagging and packaging would be very helpful!!

QUICK READ Questions 

1. how do i choose another retuern shipping company besides the one FEDX option i was given

2.can i use any shipping company to send my comics to CGC (from the uk) if so which one should i use?

3.any bagging and packaging tips?

thanks for reading and helping! (if you reply that is)