New scam ebay/verisign email

[Joanna]

A friend just got this scam email and almost fell for it (x's inserted by me):

 

From: verisign-authxebay.com

Date: Tue Feb 17, 2004 6:18:18 PM America/Detroit

To: xxxxxxxxxxxxxxxxxx

Subject: eBay ID Verification

 

Dear eBay Member,

 

As you may have heard VeriSign and eBay have merged to battle identity theft,our new relationship with eBay continues our tradition of providing eBay users with the latest tools designed to shop in a safe, friendly and trusted environment. For the safety of each user, everyone must be using VeriSign Verification Services. Your identity is of great value to the staff of eBay as weel as VeriSign, that is why we are obligated to ensure that you are verified and the ID Verify icon will appear on your eBay Feedback Profile after 12-24 hours. You can find your feedback profile by clicking on the number (feedback rating) located next to your User ID on almost any eBay page.

 

The fastest and most efficient way of becoming Verified is by clicking on the link below and geting VeriSign Verified.

 

xxxx//pages.ebay.com/services/buyandsell/xxxxxxxxbogusaddyxxxxxxxx

 

If you have more questions please contact a VeriSign Services Representative at (800)927-8055 and provide the representative with your customer number EBAY-00005915XXXXXX.

 

Regards,

 

VeriSign Verification Services Team

 

*Please do not reply to this email message.*

 

 

 

[Darthdiesel]

Next time anyone gets something along the same lines as this email, send it to spoof@ebay.com

 

They'll respond with the email below:

 

 

Thank you for contacting eBay's Trust & Safety Department about an

email

you received from an address that includes '@ebay.com' but that may not

be an authentic email from eBay. We will investigate this situation

immediately.

 

Please be advised that there have been cases where people have

attempted

to gain access to an eBay member's personal information by sending

"spoof" emails. Spoof emails intentionally give the false impression

that they have been sent by eBay to solicit people to transmit their

account information. Based on your inquiry to eBay's Trust and Safety

Department, the email you received was likely a spoof.

 

eBay is very concerned about spoof email and is taking prompt action to

address the issue. If you think you may have entered personal

information into a spoof site, we advise you to review the information

at the web address below, which contains more detailed information

about

the following steps:

 

http://pages.ebay.com/help/confidence/problems-identity-theft.html

 

1. Change your eBay password and email account password

 

Periodically changing your password is one of the most effective ways

to

maintain security on any Web site. If you think there is a possibility

of a breach in your account security, we strongly suggest that you

begin

by changing your password.

 

2. Forward the email to Spoof@ebay.com

 

If you haven't already done so, please forward a copy of the email,

(which will include the full header), to spoof@ebay.com. Forwarding the

email will help us investigate this matter more quickly. Please do not

forward the email as an attachment or alter the subject line in any

way.

For more information on how to identify a header, please visit:

 

http://pages.ebay.com/help/basics/information.html

 

3. Protect your identity

 

If you entered information such as your social security number or

credit

card numbers into a web site that you were directed to via a spoofed

email, you need to take immediate action to protect your identity. The

following web sites have valuable information on the steps you should

take to protect yourself:

 

eBay Help:

http://pages.ebay.com/help/confidence/problems-identity-theft.html

U.S. Government ID Theft Site:

http://www.consumer.gov/idtheft/victim.htm

BBB ID Theft Site:

http://www.newyork.bbb.org/identitytheft/newscams.html

 

We will contact you once our investigation is complete or if we need

more information. In order to dedicate resources to investigating this

type of situation, please submit any other questions or concerns

through

our Help System, which can be accessed by clicking on the Help button

at

the top of any eBay page.

 

*Please do not respond to this email, as your reply will not be

received. If you need to contact us again, please use the eBay Help

system.

 

We appreciate your efforts in helping keep eBay a safe online

marketplace.

 

Regards,

 

eBay Trust & Safety Team