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general question about a dealer and return policy...

171 posts in this topic

Amount of your refund aside, I can think of one valid reason why you would get payment via credit card through Paypal rather than available Paypal funds or matching the format that you paid-

 

I will tell you from years of experience that I do not usually maintain an available Paypal balance nor do I maintain any significant balance in the attached checking account due to the potential funds "freeze" that Paypal can initiate at any given time, whether warranted or not. If the dealer does not keep an active Paypal balance to issue a refund there are choices for funding, one could use transfer from checking account or credit card. Transfer from checking is fine if the funds are in there.

 

Since buyers can file Paypal claims at the drop of a hat Paypal will freeze/withdraw funds from the account, and if not enough in there, from the attached checking. The last time that happened to me I had $1000 withdrawn 3 months after the completion of a buyer's admitted satisfactory transaction. There is no recourse to contest the withdrawal before it happens, so I don't take the risk of screwing up my checking account. This buyer you are dealing with may have the same strategy.

 

When it comes to the refund source, the dealer could be using a debit card or credit card, you wouldn't know the difference. Ultimately if you got the funds back, what does it matter what the source was? When you say "your refund isn't exactly what you paid" is that in reference to lack of shipping reimbursement or you got less money due to fees taken out? If it was a fee issue, that was an error made at time of refund, fees could have been covered, and a simple email to the dealer may have settled that issue..

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I have a real problem with this thread on so many levels...

 

(1) Your vague insinuations - particularly regarding location - have every boarder jumping to conclusions and I'm now getting PMed even though it is not me.

 

(2) You've started a thread in General to crucify a dealer, even though you have refused to address the matter with the offending party.

 

(3) You returned the item because you decided you 'didn't want it', not that it had been misrepresented, and even though the seller took it back without qualms - something that can't be said about too many dealers - you want to publicly castigate him because you lost 3.9% of what you paid. Instead of praising a superb returns policy that allows you to send stuff back that you no longer like, you want to instead person_without_enough_empathy and moan?

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I have a real problem with this thread on so many levels...

 

(1) Your vague insinuations - particularly regarding location - have every boarder jumping to conclusions and I'm now getting PMed even though it is not me.

 

(2) You've started a thread in General to crucify a dealer, even though you have refused to address the matter with the offending party.

 

(3) You returned the item because you decided you 'didn't want it', not that it had been misrepresented, and even though the seller took it back without qualms - something that can't be said about too many dealers - you want to publicly castigate him because you lost 3.9% of what you paid. Instead of praising a superb returns policy that allows you to send stuff back that you no longer like, you want to instead person_without_enough_empathy and moan?

I have all these problems too. And I thought of you first when he said it was in the UK. :shy:

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I have a real problem with this thread on so many levels...

 

(1) Your vague insinuations - particularly regarding location - have every boarder jumping to conclusions and I'm now getting PMed even though it is not me.

 

(2) You've started a thread in General to crucify a dealer, even though you have refused to address the matter with the offending party.

 

(3) You returned the item because you decided you 'didn't want it', not that it had been misrepresented, and even though the seller took it back without qualms - something that can't be said about too many dealers - you want to publicly castigate him because you lost 3.9% of what you paid. Instead of praising a superb returns policy that allows you to send stuff back that you no longer like, you want to instead person_without_enough_empathy and moan?

I have all these problems too. And I thought of you first when he said it was in the UK. :shy:

 

Exactly. I'm simply hoping that any boarder who read his first few posts come back and read the rest of the thread, otherwise my reputation might take a hit. :censored:

 

To the OP...please think before you post. :facepalm:

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I have a real problem with this thread on so many levels...

 

(1) Your vague insinuations - particularly regarding location - have every boarder jumping to conclusions and I'm now getting PMed even though it is not me.

 

(2) You've started a thread in General to crucify a dealer, even though you have refused to address the matter with the offending party.

 

(3) You returned the item because you decided you 'didn't want it', not that it had been misrepresented, and even though the seller took it back without qualms - something that can't be said about too many dealers - you want to publicly castigate him because you lost 3.9% of what you paid. Instead of praising a superb returns policy that allows you to send stuff back that you no longer like, you want to instead person_without_enough_empathy and moan?

Exactly.

 

I returned a shirt yesterday to the department store. After washing the shirt and drying it on a drying rack, no dryer involved, it shrink to about a medium. I had to pay for gas when I went to buy the shirt and I had to pay for gas when I went to return the shirt. they happily exchanged the shirt for an extra large, but they never offered to reimburse me for the gas I used to returned the shirt. I was happy with a replacement shirt and I will use the department store again.

 

In trippy's example, he didn't even state there were problems with the book and the dealer still took the return and refunded his purchase price. No store credit. No arguments. No problems. Yet, he still wants to moan and groan because he's out a few dollars based on his own indecision or dissatisfaction.

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I have a real problem with this thread on so many levels...

 

(1) Your vague insinuations - particularly regarding location - have every boarder jumping to conclusions and I'm now getting PMed even though it is not me.

 

(2) You've started a thread in General to crucify a dealer, even though you have refused to address the matter with the offending party.

 

(3) You returned the item because you decided you 'didn't want it', not that it had been misrepresented, and even though the seller took it back without qualms - something that can't be said about too many dealers - you want to publicly castigate him because you lost 3.9% of what you paid. Instead of praising a superb returns policy that allows you to send stuff back that you no longer like, you want to instead person_without_enough_empathy and moan?

I have all these problems too. And I thought of you first when he said it was in the UK. :shy:

 

Exactly. I'm simply hoping that any boarder who read his first few posts come back and read the rest of the thread, otherwise my reputation might take a hit. :censored:

 

To the OP...please think before you post. :facepalm:

I'd hit it. :baiting:

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Exactly. I'm simply hoping that any boarder who read his first few posts come back and read the rest of the thread, otherwise my reputation might take a hit. :censored:

 

To the OP...please think before you post. :facepalm:

 

So it's not you ?? , I just lost 50 squid and a box of CCEs on a bet doh!

 

nah, don't worry Nick, your reputation is very solid and it will take a lot more than whispers in the dark to even dent it. You have a choice in football teams but for the rest everybody knows you are on the level.

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I have a real problem with this thread on so many levels...

 

(1) Your vague insinuations - particularly regarding location - have every boarder jumping to conclusions and I'm now getting PMed even though it is not me.

 

(2) You've started a thread in General to crucify a dealer, even though you have refused to address the matter with the offending party.

 

(3) You returned the item because you decided you 'didn't want it', not that it had been misrepresented, and even though the seller took it back without qualms - something that can't be said about too many dealers - you want to publicly castigate him because you lost 3.9% of what you paid. Instead of praising a superb returns policy that allows you to send stuff back that you no longer like, you want to instead person_without_enough_empathy and moan?

I have all these problems too. And I thought of you first when he said it was in the UK. :shy:

 

Exactly. I'm simply hoping that any boarder who read his first few posts come back and read the rest of the thread, otherwise my reputation might take a hit. :censored:

 

To the OP...please think before you post. :facepalm:

Don't sweat it though. Even if it was you, this would hardly paint you in a bad light. The seller took the return no questions asked, and Trippy is biznitching about Paypal fees. We always happily say that those fees, when paid by the seller, are just the cost of doing business. I got no problem letting that apply to the other side of the equation as well.

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"thinking before posting" is a trait i don't believe has ever been observed with respect to the OP. replace thinking with drinking and you might be onto something

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I have a real problem with this thread on so many levels...

 

(1) Your vague insinuations - particularly regarding location - have every boarder jumping to conclusions and I'm now getting PMed even though it is not me.

 

(2) You've started a thread in General to crucify a dealer, even though you have refused to address the matter with the offending party.

 

(3) You returned the item because you decided you 'didn't want it', not that it had been misrepresented, and even though the seller took it back without qualms - something that can't be said about too many dealers - you want to publicly castigate him because you lost 3.9% of what you paid. Instead of praising a superb returns policy that allows you to send stuff back that you no longer like, you want to instead person_without_enough_empathy and moan?

I have all these problems too. And I thought of you first when he said it was in the UK. :shy:

 

Exactly. I'm simply hoping that any boarder who read his first few posts come back and read the rest of the thread, otherwise my reputation might take a hit. :censored:

 

To the OP...please think before you post. :facepalm:

 

Nick look who is the OP! Do you think anyone takes this clown serious? I just thought he started another stupid thread to get attention.

 

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Why would you think someone who lists his (or her's) occupation as "hooker" was looking for attention?

 

:shrug:

 

Andrew had a valid point, if you remove the funds from Paypal immediately, as some of us do, the only way to do a quick refund is to use a credit or debit card. The seller probably didn't even realize it cost the buyer the fees, and a simple PM or email, could probably fix that. Buyer can return the refund and the seller can refund again, once he/she has funds in their account. Just takes a little patience.

 

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I have a real problem with this thread on so many levels...

 

(1) Your vague insinuations - particularly regarding location - have every boarder jumping to conclusions and I'm now getting PMed even though it is not me.

 

(2) You've started a thread in General to crucify a dealer, even though you have refused to address the matter with the offending party.

 

(3) You returned the item because you decided you 'didn't want it', not that it had been misrepresented, and even though the seller took it back without qualms - something that can't be said about too many dealers - you want to publicly castigate him because you lost 3.9% of what you paid. Instead of praising a superb returns policy that allows you to send stuff back that you no longer like, you want to instead person_without_enough_empathy and moan?

 

I don't really see the issue with the OP's initial post. It reads as a hypothetical. Whether or not anyone else thinks his concerns are valid or if he's splitting hairs over 3.9 percent is inconsequential. Neither you nor I get to decide how somebody else should feel about a situation.

 

I don't follow the bolded part of your response. That's like saying instead of complaining that the air conditioning in my car isn't cold enough I should praise the fact that my car has air conditioning at all....even if it isn't working properly. Don't people expect sellers to have a return policy? Doesn't every seller worth his salt have a return policy? Does it matter what the reason is for my wanting to return something? Having a return policy ought to be a given (according to the masses) and not some extra, super-duper, special gift to buyers from benevolent sellers.

 

Should the OP have contacted the seller originally? Sure, I would. So that's a bit dopey. But there's still nothing wrong with his original question. Perhaps if other people would simply answer the question as it is posed (if you get a refund less than what you paid is that cool?) instead of prying for more details and begging for names to be outed, maybe it wouldn't have been such a big deal.

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In trippy's example, he didn't even state there were problems with the book and the dealer still took the return and refunded his purchase price. No store credit. No arguments. No problems. Yet, he still wants to moan and groan because he's out a few dollars based on his own indecision or dissatisfaction.

 

So what?

 

Are you implying that there has to be something technically wrong or misrepresented with the book for a return to be "legitimate"?

 

What if he just doesn't like the book once in hand? I must be one of the few people who think return policies aren't some grand gesture. (shrug)

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In trippy's example, he didn't even state there were problems with the book and the dealer still took the return and refunded his purchase price. No store credit. No arguments. No problems. Yet, he still wants to moan and groan because he's out a few dollars based on his own indecision or dissatisfaction.

 

So what?

 

Are you implying that there has to be something technically wrong or misrepresented with the book for a return to be "legitimate"?

 

What if he just doesn't like the book once in hand? I must be one of the few people who think return policies aren't some grand gesture. (shrug)

Yes, if there isn't a problem with the book and you are returning it simply because you decided you didn't want it, then you are not due anything. If the seller decides to refund your purchase price, then don't complain about not being refunded shipping or having to pay a paypal fee. It isn't the seller's error.

 

That's what.

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