Heritage's Ebay Feedback record

[hammer-migration]

Has anyone taken note of Heritage's Ebay Feedback record? More than 1 negative for every 50 transactions (24 negatives against only 1100+ positives AND TWENTY SIX NEUTRALS.....a total of 50 non-positive feedbacks on 1100 transactions...1 out of every 22) On Professionally graded material??? Could this be an error? JP's Ebay Feedback record is FLAWLESS!!!

 

Heritage Feedback

[aardvark88]

Buyersdelite seems to be a coin collector posting multiples recent negatives. Would hate to be him.

Some of the Heritage eBay comic related auctions the last 3 weeks have started at $1, no reserve. Hopefully, Heritage will not renege on selling an item below what they consider to be mkt value in this time of potential war.

[OldGuy]

Here's a link to all the negs and neuts for them: http://www.haus.org/cgi-bin/negs?User=icoll_heritage&Dirn=Received+by

 

Here's on for all the negs and neuts from them: http://www.haus.org/cgi-bin/negs?User=icoll_heritage&Dirn=Left+by

 

Apparently they don't leave negs or neuts.

[Bugaboo-migration]

This feedback comment left for them might be of some concern:

 

Refunded money on lost coin & kept the 20% comission! I'm Very Pissed!!! Rip off

[chrisco37]

Thanks for that quick link, OG! You hopped-up rat, you!

 

It looks like they used to respond to negatives, but recently have stopped doing that as well. Unbelievable the amount of negatives relating to their customer service. That is really bad. I hope that John from Heritage reads this thread and responds. Perhaps, he could shed some light onto the situation. Although, the auctions I looked at seemed mostly coin-related. Saw very few comic related complaints.

 

Whatever is the case, they have some problems they need to address with their staff.

 

Chris

[CosmicBob]

I've bought a couple of things through their ebay auctions and haven't had a problem with them. I've talked to their ebay auction person a couple of times and they were quite helpful.

[ELBRUJO]

Quick question about Heritage Auctions. What do you have to do to start bidding on there auctions and second if they say a book is going for $2500-$4000.00 If there is a bid at $2000.00 and your the only bidder will that book go to you or will they not sell?

[dolphinsrwj]

im waiting for my 3 comics i won from heritage to come in and after reading their feedback im starting to get a little worried.

[aardvark88]

They will probably consult with the consignor to see if he wishes to lower the reserve to liquidate the comic item, list it in the Bargain Bin at the reserve price + 15% juice, or relist it in a bi-weekly Amazing Auction.

[CosmicBob]

There are two types of Heritage auctions on eBay. One is the regular eBay auction, like everyone does and the other is the LiveAuction. I've only done the regular auction, since the live auction has a 20% Buyer's Premium and the regular one has none.

 

Anything in their Live Auction is also available from their website with only a 15% BP.

 

I think if there is a reserve on an auction and you don't meet it, no matter what the bid is, you won't win it. Just like eBay.

[murph0]

No matter how many times you have bought from them, they still take quite a while to ship to you. I think they attempt to send everything out at the same time. So you are waiting for people like me, who bid on their online auctions and are confirming their address for the 500th time

 

Brian

[supapimp]

i never had a problem with hertiage, communication was good by sending me an email that item was shipped.

[Rickdogg]

I only buy from Heritage through ebay and Michelle A. has always been awesome with emails and shipment time.

[murph0]

I never said it was poor, I said it takes a while. They do ship well, and it gets here pretty quick after the send the notification. I also like how they're giving shipping #'s now so you can check on it.

 

Brian