Inbox problem 0

[pickycollector]

Just tried to send a new PM and got the following message from CGC Forum:

"Your inbox is full. You must delete some messages before you can send any more."

First time I get such a message. Is there now a limit ?

Anyway, I just did delete a couple PM's and still got the same message.

Anyone else has the same problem?

[Robot Man]

Yep, me too. I usually clean them out so I know I'm not full. 

[Scott =)]

Hello - just wanted to let you know that we're aware of this issue and investigating it now.

Hopefully we have some good news to share soon.

Thanks for your patience, and thank you for reporting the problem!

Scott

[Scott =)]

Update: I've confirmed that for most user groups, there is no limit to the number of private messages you can store. The only exception to this is that users with 0 posts are limited to 50 conversations.

Do either of you happen to know if any of the user's you're trying to send messages to have 0 posts? If so, it would be helpful if you could provide an example username so that I could see whether they've reached their conversation quota.

There are also limits on the following things:

1. The number of private messages that you can start in a 24 hour period
2. The number of private messages that you can start in a 1 minute period
3. The maximum number of recipients you can include on a single private message

All of those restrictions are intended to limit spammers from spamming massive amounts of people, and so the limits are pretty loose. I'd be surprised if you were exceeding any of them.

Thanks,

Scott

[Scott =)]

3 hours ago, pickycollector said:

Just tried to send a new PM and got the following message from CGC Forum:

"Your inbox is full. You must delete some messages before you can send any more."

First time I get such a message. Is there now a limit ?

Anyway, I just did delete a couple PM's and still got the same message.

Anyone else has the same problem?

 

2 hours ago, Robot Man said:

Yep, me too. I usually clean them out so I know I'm not full. 

Please see my comment above!

[Scott =)]

A few other members have confirmed that private messages are working correctly for them now, via discussion in a different thread. If anyone is still having problems creating private messages, please post here!

[Robot Man]

For some reason, I'm up and working normally now.

[porcupine48]

2 hours ago, Robot Man said:

For some reason, I'm up and working normally now.

 snicker 

[lizards2]

2 hours ago, porcupine48 said:

5 hours ago, Robot Man said:

For some reason, I'm up and working normally now.

 snicker 

Maybe it's the penicillin....,