Pangolin Posted June 5, 2020 Share Posted June 5, 2020 (edited) I sent less than 10 comics for grading and the return shipping fees was $90 instead of $60 (according to the table below). https://www.cgccomics.com/news/article/5798/ I called the accounts department and they told me the fees are correct at $90. Would you please update the table? In the meantime, would you confirm the return shipping fees for Canada (Quebec) for : 1-10 comics 10-20 comics 20-25 comics. I am on my way to send you another submission and would like to optimize the return shipping. Edited June 8, 2020 by Pangolin Link to comment Share on other sites More sharing options...
Administrator Jennifer F. Posted June 8, 2020 Administrator Share Posted June 8, 2020 Good morning, Thanks for your message. As far as I am aware, the FedEx International rate table hasn't changed. We would need to take a look at your specific invoice to determine why you were charged more. If you can provide your invoice number, we can check further for you. Thanks! Link to comment Share on other sites More sharing options...
Pangolin Posted June 8, 2020 Author Share Posted June 8, 2020 (edited) 6 minutes ago, Jennifer F. said: Good morning, Thanks for your message. As far as I am aware, the FedEx International rate table hasn't changed. We would need to take a look at your specific invoice to determine why you were charged more. If you can provide your invoice number, we can check further for you. Thanks! Good Jennifer, Thanks for your answer. I was presently writing an email with all the details. Do you want me to send it to service@... or submissions@... or directly to you? Edited June 8, 2020 by Pangolin Link to comment Share on other sites More sharing options...
Administrator Jennifer F. Posted June 8, 2020 Administrator Share Posted June 8, 2020 Hi, you can send that over to submissions@cgccomics.com and we will be happy to check into it further for you. Thanks! Link to comment Share on other sites More sharing options...