Slyde Posted September 25, 2020 Share Posted September 25, 2020 Is the approximate turnaround time for each tier in relation to the number of days from the time the submission is received? or is it the number of days from one of the other statuses (e.g. Scheduled for grading, Grading, etc.)? Thanks Link to comment Share on other sites More sharing options...
Administrator Jennifer F. Posted September 28, 2020 Administrator Share Posted September 28, 2020 Good morning, The turnaround times listed on our website are from the time your order is entered into our system until it is completed. That doesn't include the time it is in our office before the package has been opened or return shipping time back to you. If you have any other questions, please let us know. Thank you! Link to comment Share on other sites More sharing options...