Forgot EX on package 0

[TheNidoKing]

I didn’t see that I was suppose to put EX on my shipment until after I shipped it. What can I do to insure that I still get the express grading that I paid for?

[Jennifer F.]

Good morning,

Thanks for your message. When you process a Walkthrough, Express, or Standard tier submission, you will notice that we request that you clearly write WK for the Walkthrough tier, EX for the Express tier, and ST for Standard tier on all sides of the outside of the shipping package. Packages are sorted at the warehouse level upon arrival and we try to give properly marked packages priority as Walkthroughs, Expresses, and Standards are more time sensitive than other tiers. 

Without the package being marked clearly with EX, WK, or ST, it is stored with other submissions received from that date waiting for our receiving team to process them. Packages are processed in the date order they are received.  Once your package is opened, it will be processed under the tier selected. Unfortunately, we cannot accommodate requests to pull a package due to the very high volume of submissions waiting to be opened. 

Thank you,

 

 

 

[Courageous Cat]

in other words, see ya in 4 months pal 

[TheNidoKing]

Man, this stinks! My first time submitting, and this is what happens. I know it is my mistake, but wish something could be done about it. IDK if I will even be at the address I put on there in 4 months. that is why i paid for the Express. Can i get a refund for the express at least?

This sucks big time!

Thanks,