john@S2C2 Posted October 23, 2021 Share Posted October 23, 2021 I've attached scans. I can't see how this happened. If this was transported in an non-pressurized cabin at high altitude, is this possible? I don't see anything broken on the inner well past what is seen in the scans. The outer shell looks completely intact. No damage whatsoever. No cracks, no separations... Nothing of note on the outer shell. Photos before sale show no damage. The inner well opening is not large enough to replace the book--as far as I can tell... The book has damage on the top, left on the spine right below the inner well crack line. This was not in the original photos before the sale. I got a good deal on the graded book even if it's not a 9.8 any longer... I'm going to try to make a claim to see what I can get but not at the seller's expense if this happened somehow in transit. Link to comment Share on other sites More sharing options...
john@S2C2 Posted October 23, 2021 Author Share Posted October 23, 2021 I can take higher resolution scans if that would help Link to comment Share on other sites More sharing options...
Administrator Jennifer F. Posted October 25, 2021 Administrator Share Posted October 25, 2021 Good morning, It is difficult to tell from a picture what damage you are referring to. I see a line but it is difficult to tell what that is. If you were not the original submitter you would need to go back to the seller on that. Any damage to the book or holder must be reported to CGC within 2 weeks of receiving the book back from us so chances are that if there is damage it occurred after the book was received back from CGC. Thank you, Link to comment Share on other sites More sharing options...
john@S2C2 Posted October 26, 2021 Author Share Posted October 26, 2021 I understand those things and that's not really what I'm concerned about. My question is whether the inner well is affected by ambient air pressure. If this slab was transported in a non-pressurized cargo hold at higher altitudes, is it possible for the inner well to explode? The outer case is completely sound with no visible damage. Link to comment Share on other sites More sharing options...
Administrator Jennifer F. Posted October 26, 2021 Administrator Share Posted October 26, 2021 Hello, We have never encountered such an issue so it seems unlikely but I could not say for certain if something like that was possible. The holders are not air tight so a certain amount of air does still get inside. We do advise that customers maintain a consistent temperature around 70-73 degrees with about a 50% humidity to maintain optimum conditions for their holdered books. Thank you! Link to comment Share on other sites More sharing options...
