Having an issue with a comic book pressing company... 1 1

[HyperGeeky]

Sent a good number of comics to be pressed by a well-known pressing company. Things were going great until I had to inquire about a Signature Series book that the pressing company owner said would be subbed under his account. That was fine, but communication started to get spotty as I had to constantly ask for status updates and tracking numbers after weeks of no information. 

On Sept. 7th, I asked whether the pressing company had received the book back from CGC. I received a response and a grade. Three weeks later, having been given no other information and routinely checking my PO box, I asked for a tracking number. I was then given a tracking number and dollar amounts for grading and postage. I promptly paid as soon as I received that email. 

After checking the post office box numerous times, I went back to the tracking number to see that it was shipped to the wrong address and had been received in another city. I discovered this on October 12th. I emailed and was told, the next day, that the owner had found the book, and it was being sent back. Since then, I have not been able to get a response for tracking number or whether the book was even received by the owner from the wrong address. I sent another email on the 25th of October and then on the 29th. Today, I sent another email asking for some confirmation. 

What is my recourse at this point? This book is a client's, and I am getting stressed out trying to get his expensive book back to him. 

[MetalPSI]

You'll want to post this in comics general 

[tth2]

On 11/2/2021 at 8:05 AM, Dr. Dank said:

You'll want to post this in comics general 

Maybe he knows all the really big hitters hang out in the WC.

[MetalPSI]

On 11/1/2021 at 5:17 PM, tth2 said:

Maybe he knows all the really big hitters hang out in the WC.

Nobody knows 90s drek, like 90s drek knows

[HyperGeeky]

Looks like it got moved to the right forum. Thanks in advance for any help.

[kav]

On 11/1/2021 at 4:19 PM, HyperGeeky said:

Sent a good number of comics to be pressed by a well-known pressing company. Things were going great until I had to inquire about a Signature Series book that the pressing company owner said would be subbed under his account. That was fine, but communication started to get spotty as I had to constantly ask for status updates and tracking numbers after weeks of no information. 

On Sept. 7th, I asked whether the pressing company had received the book back from CGC. I received a response and a grade. Three weeks later, having been given no other information and routinely checking my PO box, I asked for a tracking number. I was then given a tracking number and dollar amounts for grading and postage. I promptly paid as soon as I received that email. 

After checking the post office box numerous times, I went back to the tracking number to see that it was shipped to the wrong address and had been received in another city. I discovered this on October 12th. I emailed and was told, the next day, that the owner had found the book, and it was being sent back. Since then, I have not been able to get a response for tracking number or whether the book was even received by the owner from the wrong address. I sent another email on the 25th of October and then on the 29th. Today, I sent another email asking for some confirmation. 

What is my recourse at this point? This book is a client's, and I am getting stressed out trying to get his expensive book back to him. 

Sometimes mentioning the presser and sending them a link to the thread puts some fire under them.

[Coverless 9.8]

I only use pressers that charge a flat rate!  

[Vixom]

On 11/1/2021 at 9:57 PM, kav said:

Sometimes mentioning the presser and sending them a link to the thread puts some fire under them.

This. I would call them first. Email is fine until they ship a 5 or 6 figure book to the wrong address and then ignore you for weeks. If they don't take your call then I would blast them on every platform I could think of. If that doesn't work we might have a different definition of well known pressing company. 

[chrisco37]

On 11/2/2021 at 3:09 AM, Coverless 9.8 said:

I only use pressers that charge a flat rate!  

[BigLeagueCHEW]

On 11/1/2021 at 5:18 PM, Dr. Dank said:

Nobody knows 90s drek, like 90s drek knows

Liefeld on your mind? 

[BigLeagueCHEW]

On 11/1/2021 at 6:57 PM, kav said:

Sometimes mentioning the presser and sending them a link to the thread puts some fire under them.

@HyperGeeky 

[MetalPSI]

On 11/2/2021 at 8:36 AM, BigLeagueCHEW said:

Liefeld on your mind? 

Eh, he has his charm.

I'm a Kieth fan, but more so for Kelley Jones, Chris Wagner, Dave Doorman, Adam and Andy Kubert, Den Beauvais, John Totleben, Arthur Suydam, Dale Keown, Stephen Platt ect

A LOT of talent passed through the 90's 

[BigLeagueCHEW]

On 11/2/2021 at 8:48 AM, Dr. Dank said:

Eh, he has his charm.

I'm a Kieth fan, but more so for Kelley Jones, Chris Wagner, Dave Doorman, Adam and Andy Kubert, Den Beauvais, John Totleben, Arthur Suydam, Dale Keown, Stephen Platt ect

A LOT of talent passed through the 90's 

Anything into the 90s I am done with. Still like Michael Turner's work, but the variant is done to death.

[MetalPSI]

On 11/2/2021 at 8:55 AM, BigLeagueCHEW said:

Anything into the 90s I am done with. Still like Michael Turner's work, but the variant is done to death.

Not me, love Dark Horse, still have a long way to go down that road