Mechanical Error 0

[Catwomancomics]

I recently received back mechanical error books with new cases. 3966145 

I called to get approval but was told to send an email.  The general email doesn’t allow pictures.

16 of the 25 books have cracks along the seams.  Some on the right side in the middle and some on the left side bottom near the corners.

[Jennifer F.]

Good morning,

Thank you for your message.  Please email the images to our customer service department at: submissions@cgccomics.com so we can review and advise you on how to proceed.  We cannot provide instructions on mechanical errors via the chat boards, unfortunately.

Thank you!

[Catwomancomics]

I would like to return these books for reholder.  These were graded and sent back to me with cracks in the cases.  I returned them once already for reholder but the same results happened for these 16 books.

[Catwomancomics]

Thank you @Jennifer F.

[Catwomancomics]

@Jennifer F.

How long does the review process take?  When should I expect a response to the emails sent?

[Jennifer F.]

Hello, 

Due to the high volume of emails we receive it can take a few days to get a response.  I know we are still answering emails that came in over the weekend.  If you haven't received a response by the end of the week, please let me know.  Thank you!