Billing/Invoice Information 0

[Manny Sol]

Hello,

I received today my graded submissions after waiting all of 2021 and I'm pleased with the results. However, the package with my submissions also came with an invoice slip charging about $160 for certain fees. I wanted to ask if this is expected, if this is automatically billed to my card on record, or if this was already covered in my initial payment to CGC for grading? If this is expected and unpaid for, should I wait for CGC to charge my card or do I have to manually send in the slip the invoice came with in the mail? I couldn't find anything online in my CGC account or otherwise where this charge could/should have been posted. 

 

Thank you.

[Jennifer F.]

Good morning,

Thank you for your message.  Generally, we would not ship your items back if there was a balance due.  Please contact our customer service department and provide them with your submission number or customer number and we can check your account to see if there is actually anything due.  You can reach us at 877-662-6642 or by email at submissions@cgccomics.com.

Thank you!