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Payment Process
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2 posts in this topic

I just wanted to clarify the payment process as this was my first order. About four or so weeks ago my submission entered "Grading/Quality Control" and I received an invoice through email. I sent in a check about a couple of weeks ago that has not cleared yet. Does this fit the current timeline? If it's going to be a few weeks to clear the check, is it possible to verify that it was received?

Happy to share the order number.

Thanks

bfreese

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  • Administrator

Good morning,

Thank you for your message. Payment is due upon receipt of your order so if you wish to pay by check or money order that typically would be included with your submission.  If you didn't include payment with your order, we will still process the order but it won't ship out until payment is received.  

To verify if your check has been received, please contact our accounting department at 877-662-6642 or by email at accounting@cgccomics.com to provide your customer information and they can verify any pending or processed payments.

Thank you!

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