Jemin Posted February 28, 2022 Posted February 28, 2022 I shipped 2 books for different signings. One needed to be cracked out for the Bendis/Bagley event and the other was the George Perez event. The Bendis/Bagley book has not been entered into the system but the Perez book has been. They were delivered on 1/28 per USPS tracking. Is this because the book needed to be cracked out of the slab? Also, I have not received an email regarding my book for the Perez signing but have been charged for pressing. I would like my book returned with no service if there will be no signing.
Jennifer F. Posted February 28, 2022 Posted February 28, 2022 Good morning, Thank you for your email. Please email our customer service department with the tracking number and your order number and we can check the status of that order for you. We are in the process of reaching out to everyone that submitted for the George Perez signing. Due to the extremely high volume of submissions we received, it will take some time to get to everyone. You can reach out to our signature series department at: [email protected]. Thank you!
Jemin Posted March 2, 2022 Author Posted March 2, 2022 On 2/28/2022 at 8:29 AM, Jennifer F. said: Good morning, Thank you for your email. Please email our customer service department with the tracking number and your order number and we can check the status of that order for you. We are in the process of reaching out to everyone that submitted for the George Perez signing. Due to the extremely high volume of submissions we received, it will take some time to get to everyone. You can reach out to our signature series department at: [email protected]. Thank you! Thanks @Jennifer F. I have sent a few emails and have yet to hear a response.
Comics563 Posted March 2, 2022 Posted March 2, 2022 My Bagley/Bendis book hasn’t been entered into the system/package opened either. It was delivered a couple days after yours. Must be a large delay on opening those.
