roi asraf Posted March 5, 2022 Share Posted March 5, 2022 I know that submissions that are more than 8 months old disappear but I have submissions that are less than a month old, and those that are 6 months old that are still in the grading ( comics). I'm sure it's a bug, I'd love to have it fixed Roi Link to comment Share on other sites More sharing options...
Administrator CGC Mike Posted March 5, 2022 Administrator Share Posted March 5, 2022 Hello If you are still having this problem next week, I recommend contacting customer service. service@cgccards.com Mike Link to comment Share on other sites More sharing options...
roi asraf Posted March 30, 2022 Author Share Posted March 30, 2022 Hi Mike its happened Again i really need that information and cant wait a week to see what's going on, and service are not responding im a dealer(S41403) and have a responsibility for my costumers is there anything can be done with this bug? thanks Roi Link to comment Share on other sites More sharing options...
chaoticcow Posted March 30, 2022 Share Posted March 30, 2022 go to the new site cgccards.com I couldnt find my stuff this morning either until I saw that pop up, really wished an email was sent before but you know how it goes sometimes. Link to comment Share on other sites More sharing options...
Administrator CGC Mike Posted March 30, 2022 Administrator Share Posted March 30, 2022 On 3/30/2022 at 1:35 PM, roi asraf said: Hi Mike its happened Again i really need that information and cant wait a week to see what's going on, and service are not responding im a dealer(S41403) and have a responsibility for my costumers is there anything can be done with this bug? thanks Roi Try the new site. If it doesn't work, let me know and I will contact customer service and find out. https://www.cgccards.com/ Link to comment Share on other sites More sharing options...