Acorus Posted April 5, 2022 Share Posted April 5, 2022 After I learned my metal cards could not be graded at this time I was offered to have my cards shipped back and receive a refund for the grading fee. I agreed and still have no heard back from anybody. Is something the matter? Link to comment Share on other sites More sharing options...
Administrator CGC Mike Posted April 5, 2022 Administrator Share Posted April 5, 2022 Hello Customer service is currently backed up with e-mails for submissions. If you have not heard back from anyone by Friday, send me a PM, and I will check into the status of your request. Thanks, Mike Link to comment Share on other sites More sharing options...
Acorus Posted April 6, 2022 Author Share Posted April 6, 2022 On 4/5/2022 at 6:33 AM, CGC Mike said: Hello Customer service is currently backed up with e-mails for submissions. If you have not heard back from anyone by Friday, send me a PM, and I will check into the status of your request. Thanks, Mike Thank you. I just noticed my submission status just changed from scheduled for grading to "Grading/Quality Control". Are metal cards being graded again? I'm sorry for all the questions I'm just trying to stay up to date with what's going on. Link to comment Share on other sites More sharing options...
Administrator CGC Mike Posted April 6, 2022 Administrator Share Posted April 6, 2022 We are still accepting submissions for metal cards but, there is a delay in the encapsulation process. Link to comment Share on other sites More sharing options...
