Jon1004 Posted May 24, 2022 Share Posted May 24, 2022 Well paid for an order with discover as and it looks like it went through. But then I see other people ask and say they don't accept discover. Which is it? Link to comment Share on other sites More sharing options...
Administrator Jennifer F. Posted May 24, 2022 Administrator Share Posted May 24, 2022 Good morning, Thank you for your message. We do not accept Discover cards, unfortunately. If you can provide the invoice or order number on the submission you said was paid with a Discover card, we can check into that further for you. Thank you! Link to comment Share on other sites More sharing options...
Jon1004 Posted May 24, 2022 Author Share Posted May 24, 2022 CGC2917127579 this is the order number thank you Link to comment Share on other sites More sharing options...
Administrator Jennifer F. Posted May 25, 2022 Administrator Share Posted May 25, 2022 On 5/24/2022 at 3:53 PM, Jon1004 said: CGC2917127579 this is the order number thank you Hi, we don't show that order in our system yet. Was this something you just recently mailed in? If so, then the charge hasn't actually been processed yet. Even though you enter your credit card information on the online form, you are not charged until your order is received, opened and logged in. If that hasn't happened yet then there could still be an issue when processing the card if we can't get the Discover card to go through. You would receive correspondence from our accounting department if that occurs. Thank you! Link to comment Share on other sites More sharing options...