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Overcharged
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2 posts in this topic

Dropping this note here that was emailed to accounting@cgccomics.com awhile ago since that department still seems to be closed.........

Hi - I was charged the new rate, for submissions created after 1/18/22 and received after 2/18/22 for submission numbers 3992705 and 3992706. These were both received 1/18/22 so it would not have been possible to have crossed any of the price change dates. 
 
A total of $1181 was charged for both and should have been $1091. 
 
Please advise on a credit of $90 to my account. 
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  • Administrator

Good morning,

Thank you for your message.  Please contact our customer service department and someone can check into that for you.  You can reach us by phone at 877-662-6642 or email at submissions@cgccomics.com. If you were overcharged, we can either credit the difference back to your credit card or put it as a credit on your CGC account, whichever you prefer.

Thank you!

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