No info 2 2

[Kurt’s regerts]

Had several comics submitted via cgc at megacon event in Orlando fl. And have yet to receive any info on cgc processing them or even acknowledging that they have them.  By now should have a email of confirmation or something. Please advise.  I also would like to add something to the grading if possible. 

[Jennifer F.]

Good morning,

Thank you for your message.  Everything submitted to us at Megacon has been logged in so you should be able to see any orders on your account.  Did you submit them directly to CGC or did you use a facilitator?  If you submitted through a facilitator instead of through CGC directly then it could be that the submission was sent in under the facilitator's dealer number and not your own account number.  If that is the case, then the order will not show up under your account.  If you have a submission number or order number, we can check that for you.  Thank you!

[Kurt’s regerts]

Thank you for the response. I will double check the paperwork from the submissions. And get back to you

[Kurt’s regerts]

Some through agents of slab and some others I can’t find paperwork but something like them   I don’t recall being directly to cgc

[Jennifer F.]

Hi, you can contact our customer service department and provide them with your name and information as well as the names of the facilitators and we can then check those dealers' accounts to see if we can locate your orders and provide an update.  You can call us at 877-662-6642 or email us at submissions@cgccomics.com. 

Thank you!