CGC partnering with FedEx... need guidance and reassurance 0

[Truly]

Anyone else concerned with the reliability (or lack thereof) of FedEx? I've heard so many horror stories about peoples' packages getting stolen by neighborhood thieves or even the delivery drivers themselves, and then FedEx not even doing anything to make things right for customers. Can anyone shed any light and encouragement while I contemplate grading some cards?

[shadroch]

I have never personally had a problem with Fed Ex of any kind, but have read many stories from people I trust.  

[revat]

I would say if one has concerns, in addition to posting in a public discussion forum (which is certainly reasonable) that CGC may or may not read, there may be some benefit to contacting CGC customer service and letting them know their sentiments.  If enough people do so, it may engender change.

[Truly]

@shadroch if you dont mind me asking, where are you located? Im in Sacramento CA. Just want to gauge if the likelihood of theft varies from city to city/state to state. 

[Truly]

@revat Thank you for your response! it's helpful!

[shadroch]

On 7/12/2022 at 9:46 AM, Truly said:

@shadroch if you dont mind me asking, where are you located? Im in Sacramento CA. Just want to gauge if the likelihood of theft varies from city to city/state to state. 

I'm in rural southeast rizona but used them when I lived on Long Island, in Queens and in Las Vegas, as well.

[Lord Iron]

I've never had trouble with FedEx. In my opinion they do a wonderful job, and the added benefit of partnering with them allows a certain level of additional protection through insurance of your collectibles. Only cavate is that there is always a required signature at delivery, so make sure you are home on delivery day 😉 

[MAR1979]

In 30 years of receiving shipped items I've never had any lost or any major issue from USPS. Every time I've had a major issue or lost items it's been Fedex or UPS.  My opinion yet another slap in the face from CGC.