CGC Signature holder arrived damaged, what do? 0

[biggestsonicfan]

Greetings. I just opened my box, only to find two permanent scuffs next to the CGC seal.

It didn't even make it out of the plastic bag it arrived in before it was damaged. What can I do?

 

[CrystalM CS]

Hello!

We work closely with our manufacturer to ensure that we receive only the highest quality holders, and we take great care to protect these holders during our grading process. The significant size and extreme clarity of these holders, however, makes it virtually impossible to prevent small scratches and scuffs that may occur during careful handling and in transit. As a result, minor scratches and scuffs that do not distract from the encapsulated book are considered to be acceptable.