Ronnie Z Posted January 28, 2023 Share Posted January 28, 2023 first time sending in cards to get graded, i keep having the same issue while trying to check out and its saying i have an issue with my inbound shipping information, ive tried different credit cards to see if that would change anything but it is still the same problem. anyone else have this issue? if so what did you do to resolve it? thank you for the help in advance! Link to comment Share on other sites More sharing options...
Administrator CGC Mike Posted January 29, 2023 Administrator Share Posted January 29, 2023 Hi This has been a problem in the past. It is possible the servers were down. I have notified web help. Mike Link to comment Share on other sites More sharing options...
IceDragon13 Posted February 18, 2023 Share Posted February 18, 2023 Hello, I am having a similar issue. I've tried changing various options in the address field, such as S vs. South, ST vs. Street, and adding "-" in my phone number. Seeing how to correct the issue so I can submit? Thanks! Link to comment Share on other sites More sharing options...
Administrator CGC Mike Posted February 19, 2023 Administrator Share Posted February 19, 2023 On 2/18/2023 at 12:53 PM, IceDragon13 said: Hello, I am having a similar issue. I've tried changing various options in the address field, such as S vs. South, ST vs. Street, and adding "-" in my phone number. Seeing how to correct the issue so I can submit? Thanks! Web help is aware and working on fixing this problem. Link to comment Share on other sites More sharing options...
Travis Morgann Posted April 22, 2023 Share Posted April 22, 2023 I am having the same issue today. Trying to submit 14 comics and continue to get the inbound shipping issue. This is my 5th shipment in a month, first time i have had an issue with my address... its saved from the first time. Possible web services are down again. I also sent an email to cgc help. Link to comment Share on other sites More sharing options...
Administrator CGC Mike Posted April 22, 2023 Administrator Share Posted April 22, 2023 I was told that this has been fixed. Link to comment Share on other sites More sharing options...
Djthadestroyer Posted April 29, 2023 Share Posted April 29, 2023 On 4/22/2023 at 7:44 PM, CGC Mike said: I was told that this has been fixed. Its 4/29, I am having the same issue. I also had an issue the 1st time I sent cards with another error that took 2 days to to cleared up. Is this a common occurrence? I chose CGC for the speed of service over PSA. I have 2 PSA orders I did this month, no issues no errors. Now I am 2/2 with issues trying to send 2 cards. I just want to know what to expect if I am going to keep sending cards Link to comment Share on other sites More sharing options...
Administrator CGC Mike Posted April 29, 2023 Administrator Share Posted April 29, 2023 On 4/29/2023 at 9:14 AM, Djthadestroyer said: Its 4/29, I am having the same issue. I also had an issue the 1st time I sent cards with another error that took 2 days to to cleared up. Is this a common occurrence? I chose CGC for the speed of service over PSA. I have 2 PSA orders I did this month, no issues no errors. Now I am 2/2 with issues trying to send 2 cards. I just want to know what to expect if I am going to keep sending cards I have notified web help. I believe this problem only happens on weekends. Mike Link to comment Share on other sites More sharing options...
