mjdbyers Posted April 3, 2023 Share Posted April 3, 2023 Hello, I sent this problem by e-mail to support 2 weeks ago and haven't received a response, so I'll ask here. I recently purchased a copy of "Sonic The Hedgehog Promotional Supplement #1" graded at 9.8. When I check the certification number on the Verify page, it comes back saying "This item cannot be found". Everything looks legit and it was purchased from a trusted seller. What do I do next? Thanks. Link to comment Share on other sites More sharing options...
Administrator CrystalM CS Posted April 4, 2023 Administrator Share Posted April 4, 2023 Hello! I was able to pull up this certification number and it looks like it was not properly signed out of our system. I have requested that our system be updated so you can use our certification lookup in the future. Please check back later today and it should be corrected for you. Thank you for letting us know! Link to comment Share on other sites More sharing options...
mjdbyers Posted April 4, 2023 Author Share Posted April 4, 2023 On 4/4/2023 at 7:58 AM, CrystalM CS said: Hello! I was able to pull up this certification number and it looks like it was not properly signed out of our system. I have requested that our system be updated so you can use our certification lookup in the future. Please check back later today and it should be corrected for you. Thank you for letting us know! Thanks! I already see it. Link to comment Share on other sites More sharing options...
