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Orders stuck in Grading/Quality Control for 2+ weeks?
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2 posts in this topic

Any info on submissions being stuck in Grading/Quality control for over 2 weeks? Had an order that was received the same day that shipped 5 days ago. Seems like stuff is way out of wack. Meanwhile have a reholder that was delivered two days before and hasn't even hit the reholder process with no update. Just trying to gain some clarity as I thought orders were worked in First In First Out method. 

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Hello @LazyEyeComics, thank you for reaching out to us. I took a look at your current submissions and I'm happy to say I didn't see any issues that would be preventing them from moving forward, so you should see them start to make more progress soon. I just sent you an email about the reholder order you mentioned. Thanks again for reaching out and please have a great day!

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