JuliaJ CS

Hello @Rip! Thank you for reaching out to us. For this you will start the order and choose the grading & pressing services. Then after selecting the appropriate tier, choose the "Fast-Track" under the "Add-Ons" section just before you proceed with adding the book(s). I hope this helps!

Hello @gadzukes! Thank you for reaching out to us. While the grade typically doesnt change in this case, there always exists a chance that a collectible could be downgraded if it has suffered damage post-encapsulation. Any books resubmitted for the CGCxJSA service will be regraded upon submission. We unfortunately cannot guarantee the grade won't change. We sincerely apologize for any inconvenience or frustration this may cause you.

Hello @Brain, thank you for reaching out to us. I see you spoke with Chris on Friday regarding this item. I'm glad you were able to get some help! Thanks again for reaching out to us and please let us know if we may assist you in the future.

Hello @Todd Carte! Thank you for reaching out. The initial launch today of the CGCxJSA services will only include comic books. However, Combined CGC and JSA certification services for trading card games (TCGs), sports cards and non-sports cards are currently in development, and will be among the next CGC x JSA offerings. Services and pricing for cards will be announced in the coming months. Please let us know if you have any additional questions!

@Grimjack60 I just wanted to add that I think I have seen these on Amazon. May be worth checking out!

Hello @tdmill! I noticed we talked about this yesterday via email. Wanted to reply here anyway just in case. It looks like this item will fit under the magazine tier holder options! CGC grades most magazines or oversized books (except for hard covers or jeweled covers) that fit within the following dimensions: 11-1/2” tall 8-7/8” wide 1/2” thick CGC will not grade books with a hardcover, jeweled cover, or certain explicit images. CGC will not encapsulate any floating items with the book (i.e. COAs, Pedigree COAs, 3-D glasses, Poly-bags). Please check our Census data to determine if we have graded a specific book previously!

Hello @Stefan_W! Thanks for reaching out to us. I reached out to the graders to see if we are able to provide any insight on this without having the book in hand. I will let you know when I hear back from them!

Hello @Vrishnak! Thank you for reaching out. So sorry for any confusion. A hiccup in our system is causing these issues. We anticipate this to be resolved soon for you all! Thank you again for reaching out and please let us know if the issue persists past the next day or two.

Hello @Danimal66! Thank you for reaching out. We appreciate you checking! The way you have noted the changes will work for slight changes like this. Please add your initials and date next to the changes and you're good to go! We're looking forward to processing your first submission. Thank you for choosing CGC and for trusting us with your collectibles!

Hello @Chuck Upley, thank you for reaching out to us. I hope you are well! I sent you an email directly regarding this order.

Hey @Nick R1! Thanks for reaching out. CGC was performing brief system updates. and a brief hiccup was causing this issue on the online submission form and submission tracking page. The system updates are completed now. If you are still experiencing this issue, please let us know!

Hello @Darkelfaxe! Thank you for reaching out to us. I sent you an email regarding this book. Please reply at your earliest convenience

Hey @quickrick44! Thanks for reaching out. We recently lowered the reholder fee to $5 per card! Feel free to send in any old CSG or CGC Trading Card labels you would like updated to the sleek, black CGC Cards label for just $5 per card. Thanks again for reaching out and please let us know if we may assist you in the future.

Hello @manunz! Thanks for reaching out to us! Happy to help with your inquiry and thank you for your interest in becoming a dealer with CGC. To apply for a CGC Authorized Dealer membership through our UK office, you may reach them via email at Service@CGCcomics.uk for the application and further instructions! Thanks again and please let us know if you run into any additional questions along the way!

Hello @OJ Pimpson! Thanks for reaching out. Unfortunately, CGC will not be attending that show. You can find a listing of any upcoming events on our website at Events. However, there may be a CGC-authorized facilitator who can provide witnesses and submit the books to us on your behalf.  You can find a listing of facilitators on the CGC Authorized Facilitator List. You can also check our Signature Room chat board to find out which facilitators might be attending the show on The Signature Room - CGC Comic Book Collectors Chat Boards. If you have any other questions, please let us know. Thank you!

Hello @Fleeprime, thanks for reaching out! If a shipment is unable to be delivered after 3 delivery attempts, it will be returned to the sender. Once a shipment is returned to CGC and processed through our mail queue, we will contact you to confirm the shipping address and make the necessary reshipping arrangements. Changes to the shipping method and/or address can be made by replying to the RETURNED SHIPMENT email notice. The returned shipment email will be sent to the account holder and the account holder must respond to that email directly to arrange any changes and re-delivery. If you have any questions, please let us know. Thank you!

Hello @Josh Honcoop! Thanks for reaching out. CGC Cards will grade a card that has a genuine production/printing error that we attribute. There is no additional fee for error card review. The determination of what constitutes an error is at the discretion of CGC, however, we do have the CGC Cards Error Guide resource available. If you would like your card to be reviewed for an error designation during grading, please select the "Error" option upon submission. The team will review it and determine if it will receive an error designation. Thanks again and please let us know if you have any questions!

Hello, @drogers95! Thanks for following up. If most of the book titles are changing, you will need to create a new packing slip to make sure it is as accurate as possible for receiving purposes. A handwritten note is acceptable for small changes such as an updated issue # or date, but if the titles are changing entirely we would ask that a new packing slip be created. Thank you for understanding!

Hello, @Vincedd1! Thank you for reaching out to us. Happy to help! I sent you an email for your attention to provide further assistance in getting you those images. I look forward to your reply to that email and providing further support. All the best!

Hello, @Matt322! Thanks for reaching out to us. We unfortunately do not yet have a restock date on the shipping kits. We are working closely with our vendor and will work on getting those back in stock as soon as we can! So sorry for any inconvenience or frustration this may cause. Please let us know if you have any additional questions!

Hello, @Tatooinetrader! Thank you for reaching out to us! Happy to help. Before I reach out to the processing team, do you happen to have an example certification number and an image of a book with this sticker on it?

Hello @Guitar Hero! Thanks for reaching out to us. I sent you an email to address your inquiry!

Hello, @workingdog! Thanks for reaching out. I checked on your submission for you, and I see that it is here and is safe at our offices. Sometimes the pressers may want to keep working on books if they dont see the results they were hoping for initially. This can lead to slight delays/differences in the estimated turnaround time. The estimated turnaround time for Fast Track Modern pressing and grading is about 18 business days in total. That would be our best estimate of when the submission will be completed! Please note that turnaround times are estimates only and are not guaranteed. Thank you for trusting us with your collectibles and for hanging in there while we work on completing your submission as quickly as possible while maintaining quality work. Let us know if you have any additional questions.

Hello, @MickeysMasterpiece. Thanks for reaching out! These are certainly very cool! I can imagine you would want to have them graded and encapsulated. Unfortunately, this is not a type of collectible that we are able to certify or encapsulate for you. It's a bit too big for our magazine holder to accommodate (11-1/2” tall/8-7/8” wide/1/2” thick) So sorry for any inconvenience!

Hello @Havok-N-Mayhem! Thanks for reaching out. If you renew within 30 days of your expiration, you will receive a renewal discount on your current membership level selection!